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About us /
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À propos de BT Global Services /
About BT Global Services
About BT Global Services
About BT Global Services
BT Global Services is prepared to bring your business all the advantages of a networked, converged world. We recognised early on that global communications networks were changing business in fundamental ways. Physical proximity is no longer necessary for people to work together. Transactions can be conducted across any distance in real time, and hundreds of millions of people who did not previously have access to the global economy can now be a part of it.
At the same time, voice and data networks are converging into a single IP infrastructure, fixed and mobile networks are converging so that any device can communicate with any other – and communication and collaboration applications are available at any time, any place. In this new world, the reach, capability and resilience of your network represent a new kind of equity.
These changes demand a new kind of company, one that can provide a single point of contact for high-performance, seamless global networking. Over the past years we have worked diligently to transform our own organisation to offer this new breed of services: we call it networked IT services, and it’s based on an extensive and resilient MPLS network, growing by a new city every week. We employ some 37,000 staff in 53 countries and offer services in 173 countries.
BT in the Middle East and North Africa
BT has been serving customers in the Middle East and North Africa (MENA) for more than 30 years. In 2006, Dubai was established as our sales and technical support hub for MENA, a region stretching from Morocco at its western end to Pakistan in the east. In the Kingdom of Saudi Arabia, BT operates through BT Al Saudia, a joint venture with HRM Prince Dr. Abdulaziz bin Sattam bin Abdulaziz Al Saud and a key partner to BT’s strategy in the region.
BT supplies a core set of networked IT services such as managed global IP services, unified communications and convergence services, managed security and risk resilience services, managed CRM platforms, sector-specific professional services, and outsourcing to multinational organisations and international institutions.
BT MENA currently employs over 100 ICT professionals serving more than 300 major customers in the MENA market.
In the region, BT has been successful in proactively supporting the development of its major multinational customers and in helping the fast-growing regional airlines industry expanding globally.
BT is committed to enabling the region’s telecoms operators achieve their competitive and expansion objectives. As such, BT provides services to transform their organisations into agile customer-focused companies. In 2008 EBTIC, BT’s Innovation Centre in the region in collaboration with Etisalat and Khalifa University was launched.
“BT’s customers in the Middle East and North Africa rely on us to deliver the necessary solutions and expertise to meet both their regional and global business objectives. The pace of development and infrastructure deployment in the region is unprecedented.”
– Wael El Kabbany, country manager, BT Middle East and North Africa