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Becoming service-oriented is all about improving business flexibility and responsiveness. By deploying IT resources as component services, instead of discrete units of software or hardware, you can combine those services in different ways to meet the needs of your people and your business.
However, this puts greater emphasis on the flexibility of your networked IT infrastructure than ever before. You need the ability to monitor and manage your computing, storage and network resources as a whole. It’s vital to be able to depend on response times and service levels across different technologies. And you need the ability to deploy services anywhere to support employees, customers and suppliers.
BT will work with you to build the infrastructure required for truly service-oriented business. We provide the advice, technologies and managed service capabilities needed to align IT and communications with business goals – from improved customer service through more flexible customer interaction, to reduced cost through data centre virtualisation.