- BT.com
- At home
- Business
- UK Large business & public sector
- BT Group
- Choose Country or Region : United Kingdom
Jump to:
You are seeing this message because your web browser does not support basic web standards. Find out more about why this message is appearing and learn what you can do to make your experience on this site better.
Local Government - Making your people more productive
To meet the financial challenges that lie ahead, local authorities are going to have to take a new look not just at the way services are provided, but at how their staff work.
Such resources as are available must be focused on the front line and everyone – front-office and back – must be equipped to work as efficiently and effectively as possible.
We can help authorities:
• Give front-line workers more time to spend with people they are there to support.
• Make it possible for front-line workers to access real-time information and share it with colleagues and partner agency staff regardless of where they happen to be at the time.
• Improve customer service levels as a result.
• Reduce dead time and reduce the need for journeys freeing time for more productive use.
• Reduce the environmental impact of mobile workforces and reduce CO2 emissions.
• Improve work-life balance, thereby improving employee satisfaction, reducing absenteeism and making it easier to retain key staff.
• Reduce accommodation costs.
Read more about BT Flexible Working Services
Related case studies
- Suffolk County Council and Mid-Suffolk District Council (PDF-36 KB)
- Joint venture Customer Service Direct has made effective use of flexible working.
-
The City of Edinburgh Council: Propelling mobile workers’ productivity
BT and the City of Edinburgh Council develop an integrated mobile working platform to deliver better customer service at lower cost
-
Lincolnshire County Council: A platform for better public services at reduced cost
Lincolnshire County Council has installed the first local authority BT Wavestream network, to meet its strategic objectives
-
Westminster City Council
A flexible working programme launched in October 2006.