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Retail

IT Infrastructure and Voice Communications 

The capability to connect to the world

Whether you are looking to drive cost-effectiveness in a saturated market or exploit rapid growth in an emerging market, BT Global Services has an unrivalled range of global IT infrastructure and communications services to meet your business needs now and into the future

Bringing together web, store, supply chain, systems and technology lets you get on with your job of building relationships with your customers. We can offer you an IT infrastructure capability which can integrate network, connectivity and applications, and connect you to your employees, your customers, and the world.

You also need to consolidate and integrate voice applications – we have experience in successfully delivering voice solutions to help retailers plan, maintain, and evolve their infrastructures.

We offer a range of services which balance cost, performance features and flexibility. So you can always get from BT exactly the right type of service to meet a particular requirement.

We’ll help integrate your communications, improve your connectivity and reduce costs with:

“We were looking for a UK-based company that could provide us with a scalable integrated hosting and connectivity solution. BT has a good reputation here and its proposition met all of our requirements, which made the decision easy to make.”
Mike Heath, Head of Support,Interflora

High bandwidth, low cost access to your enterprise network

Super fast networks bring more advanced IT to retailers physically in stores and financially.
You can move from 2Mbit/s to 10 Mbit/s and reduce your costs by 40 per cent compared to lease lines. Access to our IP Clear network can increase your downstream speeds by 20 times and Upstream by 8 times.

You can gain capabilities such as:

  • HD streaming video
  • Audience specific – digital signage
  • 3D in-store entertainment
  • Video Conferencing
  • Distribute video messages from HQ to stores
  • e-learning
“The new BT network is much the same cost as our legacy infrastructure, yet it’s an infrastructure that enables us to communicate faster and more efficiently. It will support the rollout of new applications, which will make us more competitive and allow our stores to be more exciting and stimulating for shoppers.”
Steve Kircher, Information Systems Director, Debenhams

BT Connect products deliver access and connectivity through Ethernet, DSL, Hybrid VPN, iVPN, MPLS, satellite broadband, IP networks, telephone systems, private telephone lines, analogue private circuits, managed LANs, and much more.

Our resilient, scalable hosting and connectivity platform helped Interflora to deliver “flowers in hours”, while retail giant Debenhams transformed their customers’ department store experience with our help.

Data Centre Services and Applications

When the retail environment is difficult or unpredictable, it is important to have the flexibility to have your costs linked to your usage and demand. Now this is possible right in the heart of IT, at the data centre. Our BT Compute portfolio offers a range of hosted services. You can buy as little or as much infrastructure as you want. Have it working in days (not months) and only pay as much as you use. It is up to 30 per cent cheaper than building your own, has a lower carbon footprint and is highly secure.

“The BT service has allowed us to reduce our investment requirements at the same time as allowing us to innovate through the use of a cloud computing service.”
Raimundo Gonzalo Pozuelo, Director of Logistics, Organisation and Systems, Alcampo

Spanish retail group Alcampo used BT On Demand Compute to support the growth of its online services and Corporate website. 

“We were looking for a UK-based company that could provide us with a scalable integrated hosting and connectivity solution. BT has a good reputation here and its proposition met all of our requirements, which made the decision easy to make.”
Mike Heath, Head of Support, Interflora

Voice Communications

A key component of our BT One unified communications portfolio, One Cloud  is making the future of communications easier. With one global network for all of your communications including voice, web and video conferencing, presence and mobile devices, you’ll be able to cut your costs, increase productivity, get your store staff working effectively together and serve your customers better.

“We estimate total expenditure on our voice infrastructure has been reduced by 20 to 25 per cent. To have achieved such significant cost savings with a trusted communications partner really does give us the best of both worlds.”
Ivor Bryant, Telecoms Commercial Specialist, Hays

Retail and distribution giant Hays implemented a consolidation of voice infrastructure with us and delivered up to 25 per cent cost reduction.


 To learn more, please Enquire now or get in touch with your BT Account Manager.

 

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