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Many corporate networks have been cobbled together through necessity, growth, merger and acquisition. IT staffs have solved problems with the quick fix of added bandwidth, rather than taking the time to audit the whole network and find problem areas that could be improved are eliminated. Sound familiar? Optimising your network is a more involved fix than bandwidth, but offers the potential benefit of reducing operating costs while boosting efficiency.
IT networks are, by their nature, built to be as flexible and future-proof as possible. With technological developments ongoing at a rapid pace, it makes sense to enable networks to boost their performance as they develop.
Given the current economic climate and deep-set global recession, the challenge we are facing is in finding the balance between extraordinary traffic growth and cost-efficient management. To put this into context, a recent Cisco report predicted that the internet will be four times its current size by 2013.
Such breakneck growth brings with it various problems for CIOs to consider. Areas for attention will include considering which networks will grow the quickest, will regional differences exist, how will new products impact upon networks and how much capacity is needed to maintain the competitive edge.
We must also add to these conundrums the problem of cloud computing and its network dependence. How does a CIO know if their network is ready to enable cloud computing? The answer, however, is not a straightforward ‘Yes’ or ‘No’. Although some enterprises will be fully optimised with intelligent networks underpinned by unified communications, others will struggle with poor network performance and slow-running internal applications. Another key area to evaluate in cloud computing’s network dependence is achieving the balance between predictability and flexibility.
Ultimately then, there are three key considerations CIOs need to make in answering our headline question. In any discussion of network optimisation, CIOs need to make a risk assessment, demonstrate any long-term business improvements or cost savings and finally select the right partner.
Read the full guide here.
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Solutions
- Applications Assured Infrastructure
- Business Continuity
- Enterprise Mobile Services
- Field Force Automation
- Flexible Working Services
- Homeshoring
- Identity and Fraud Management
- Inbound Call Services
- IT Infrastructure Optimisation
- LAN Management
- Managed Security Services
- Multi Channel Contact Centres
- One Voice
- Strategic Sourcing
- Total Communications
- WAN Management
Products and services
Case studies
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- AstraZeneca: Outsourcing of operator services helps leading drugs company to improve customer service and reduce cost
- Aurora Fashions: Multichannel approach delivers business growth
- BT Digital Inclusion: Helping people Get IT Together
- BT Disaster Relief: Proactive policies for more effective emergency responses
- BT Fundraising Telethons: Helping to make a difference for those most in need
- BT South Tyneside: Successful outsourcing is about looking after people
- BT: Mobile workforce transformation
- ChildLine: A vital children’s lifeline approaches its 25th birthday
- Cork County Council: Convergence spearheads service transformation
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- DAS Espana: Specialists on tap with intelligent call handling
- Department for Work and Pensions: Changing the focus of incapacity benefits
- Department for Work and Pensions: Helping the country to work
- E.ON: Faster data generates better business
- Enterprise Rent-A-Car: Maintaining class-leading customer service
- Five: New media platform partnership
- Greater Manchester Police: Faster police call handing better protects public safety
- GSK Nutritional Healthcare: Making CRM miles better
- Integrated US Healthcare Organization
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- Katha Information Technology and E-Commerce School: Investing in people for a better world
- Konecta Foundation: Virtual Data Centre helps key charity event
- Lincolnshire County Council: A platform for better public services at reduced cost
- London 2012 Olympic and Paralympic Games: BT Hosted IP Telephony gives voice to the Games
- London 2012 Olympic and Paralympic Games: Service delivery – the ultimate right first time challenge
- London 2012 Olympic Games and Paralympic Games: Reaching for the peak
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- Maraval
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- Mothercare
- Musto: Sail of the century
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- NHS Blackpool Hospitals Foundation Trust: A clinical telephone service transformation
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- NHS: Greater Midlands Cancer Network
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- Transform Sandwell: CRM assures service quality for forward-looking council
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