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Commercial Sector Upcoming Events
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- Deliver the best customer experience possible – CRM Efficiency Seminar,14/9/10
- How to achieve a more effective infrastructure - AAI Seminar, 23/9/10
- A safe pair of hands – Managed Security Seminar, 23/9/10
- Spend Less. Do More. Watch your Carbon emissions – Conferencing/UCC Seminar, held on 28/9/10
- Doing more for less is probably one of your top priorities – Flexible working seminar, 28/9/10
- Extra sessions in Manchester
Your Invitation to the BT Tower, London
Deliver the best customer experience possible – CRM Efficiency Seminar (held on 14/9/10)
To find out what we had to say about how BT and organisations across the globe have gone about implementing dynamic, agile, 21st century contact centres to reduce costs & improve customer satisfaction please click on the links below.
Contact Centres presentation slides
Cost Transformation white paper (Crisis or Catalyst)
Dr Nicola Millard Video - see below
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CRM Efficiency Seminar
- Find out how organisations across the globe have gone about implementing dynamic, agile, 21st century contact centres.
Download Windows Media version (WMV-34 MB)