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BT for Central Government
BT for Central Government
"Liverpool's performance has improved substantially… The partnership with BT has made a major contribution to this."
– Rob McVicker, Commercial Director, Liverpool Direct.
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Make the most of your citizen's resources
The UK public sector is under constant pressure to be more efficient and effective. Initiatives resulting from major studies such as the Gershon and Lyons reports demonstrate the demands being made on governmental bodies – from staffing levels and pay to IT systems and public-private partnerships. The public’s rising expectations of customer service compound the challenge.
As one of the UK’s largest suppliers of networked IT solutions for government, we’re well-placed to help you improve services, gain operational efficiencies, and meet stringent budget targets. We’ve tackled many of the issues ourselves and have expertise in the areas where gains can be made.
For example, we can help you to benefit from networked and shared IT infrastructures, adopting best practice, simplifying procedures, and ensuring security standards are met. We can help you achieve greater efficiencies through outsourcing, mobile and flexible working. We can also help you to use customer contact centres and the Internet more effectively for greater efficiency of revenue collection, benefit distribution, and citizen engagement – as well as e-purchasing, e-procurement, and managing suppliers.
Case studies
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European Parliament
- European Parliament awards BT two landmark contracts for high performance networked IT services
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London 2012 Olympic and Paralympic Games: Service delivery – the ultimate right first time challenge
- BT puts its testing processes into practice for the London 2012 Olympic and Paralympic Games