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Industries /
BT for Retail and Private Banking
BT for Retail and Private Banking
"Outsourcing requires commitment on both sides. BT has proved to be very knowledgeable, responsive, and flexible. Most importantly the promised business benefits are now being realised.”
Peter Stafford IT Director
Nationwide Building Society
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Our experience in your industry
We can deliver the communications infrastructure to help your business grow more profitable by expanding globally into new markets and leveraging new channels to market. Our multi-channel optimisation and state-of-the-art contact centre technology and expertise allow you to increase loyalty and cross-selling through enhanced customer service.
A more cautious lending climate has made it more important than ever for retail banks and mutual societies to improve risk management processes and systems. BT has a range of secure networking services to improve customer identification and mitigate risk. BT’s industry leading network I.T. infrastructure helps clients streamline back office processes and enhance customer interaction for more effective selling within the branch.
About us30 years experience of meeting the needs of Financial Services Industry.
Effective multi-channel engagementCapture, communicate and exploit knowledge in a consistant manner.
Case studies
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Nationwide Building Society
- Nationwide Building Society gets significant business benefits by outsourcing network services to BT
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Danske Bank: Convergence drives improved efficiency, enhanced customer service and business growth
- Convergence drives improved efficiency, enhanced customer service and business growth.
re:sources retail - News from BT Global Banking and Financial Markets
Pinning hopes on the local branch
Could a shared back office infrastructure be a way to keep smaller branches open and serving local communities and businesses? Read more...
Awards
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Double success for BT at the World Communication Awards 2011
- BT picked up two major awards at the 13th annual World Communication Awards after being voted ‘Best Global Operator’ for the second year running and winning ‘Project of the Year‘ for Superfast Cornwall, the pioneering initiative rolling out super-fast broadband across Cornwall and the Isles of Scilly.
Press releases
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BT to provide outsourced network services to Standard Life
Five-year, £30 million deal for outsourced networking and telephony infrastructure via BT Connect.
