Don’t wait for disaster to strike

Natural disasters, man-made attacks and human error are an ever-present threat to business continuity. Even a few hours of downtime can have serious consequences financially, as well as impacting on service and reputation.

Business Continuity Professional Services from BT takes a holistic approach to business continuity planning and management. Our goal is to minimise the impact of threats and reduce any downtime they may cause.

Don’t risk losing it all when there is so much to gain

Leaving your organisation exposed to risks can be incredibly costly: Business Continuity Professional Services from BT helps you take a proactive approach, preparing a business continuity strategy fully aligned to your business objectives.

Ultimately, business continuity is about managing risk cost-effectively and efficiently. Our goal is to minimise disruption and downtime across your operations, protecting you, your customers and your reputation. BT’s networked high availability services strengthen your networked IT infrastructure and business processes to bring downtime to its lowest possible impact, no matter what the cause.

A combination of services provide all round protection

Business Continuity Professional Services from BT approaches the issues of resilience and recovery from all directions and provides:

• Consulting and Professional Services: Business Continuity Quick Start, planning, testing, maintenance and audit services.
• Data Centre Services: a secure data centre environment for the hosting, management, back-up, storage and archiving of mission-critical applications, data and IT services. This also facilitates world-class “high availability” solutions.
• Resilient Network Services: flexible and highly resilient bandwidth on demand, including converged networks.
• Voice, Workplace and IT Recovery Services: voice, data and IT services and workplace recovery should your primary facilities become unavailable.
• Incident Response and Crisis Management: crisis communications solutions that support organisations through warning and informing stakeholder groups during crises and incidents.
• Mobility and Workforce Resilience: provision of secure mobile communications, flexible working and home working solutions.
  

A contingency plan customised for your business

Our holistic approach assesses your physical site as well as your critical procedures, networks, platforms, data, applications and people. We provide advice to help you meet international compliance requirements, safeguard the interests of stakeholders and protect your organisation’s reputation and brand identity.

We will take you through the following phases to develop a plan tailored for your organisation:

• Understanding your business: first we have to fully understand your operational requirements so that we can design a continuity plan that is aligned with your business objectives.
• Developing your business continuity strategy: to create a unique response to suit the particular needs of your organisation.
• Implementing your business continuity plan: to make your network infrastructure more resilient and put procedures in place in anticipation of a major event.
• Embedding continuity culture: to raise awareness at all levels in your organisation that business continuity is not just an IT problem, but an issue that affects everyone.
• Rehearsing, maintaining and auditing: to ensure that the plans are effective, that they work when tested, and that they can be adapted to a changing environment.
  

An effective business continuity plan is essential to every organisation. The range of Business Continuity Professional Services offered by BT also includes options for companies that:

• Have suffered serious losses due to downtime in the past.
• Are in a highly-regulated market, such as finance or pharmaceuticals.
• Have realtime high-availability requirements, such as finance.
• Require an international and national continuity plan such as the UK critical national infrastructure

Real world experience you can trust

As a global company, BT can offer professional service backed by real world experience. Our low-risk and low-cost engagement model is designed to help you experience the benefits of BT’s business continuity management.

With our worldwide network of interconnected data centres, BT can provide high availability services wherever you need them. You gain the benefits of having a single supplier for all your operations and the peace of mind of having a supplier you know and trust.

Our innovative Business Continuity Professional Services management framework is based on international standards, including BS25999-2. We constantly review and refresh the services we provide, investing millions of pounds in research each year to ensure that you are protected by the latest regulations and technology.

BT is accredited to the most stringent UK and US government standards. We were the first UK-based commercial organisation to become an accredited Computer Emergency Response Teams (CERT) member, and the first to join FIRST – the Forum of Incident Response and Security Teams. We also have one of the largest contingents of consultants qualified to give security advice on behalf of the UK government.