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The City of Edinburgh Council: Long term partnership enables Scotland's capital...
The City of Edinburgh Council: Long term partnership enables Scotland's capital to transform service delivery
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With around 20,000 employees, 25,000 social housing tenants and the broad remit of a unitary authority, the City of Edinburgh Council is a major business. Each year it purchases more than £165 million of goods and services and – prior to transformation – managed over 12,000 suppliers. The council had been starved of IT investment for a number of years, and the early years of the partnership with BT were marked by significant challenges – not least, the migration of information from old mainframe computers onto a strategic enabling infrastructure.
“Modernisation and change is never easy. The Council began its partnership with BT with an ICT service that had been starved of investment for many years. Since then, however, there have been positive developments and these are starting to deliver real benefits.”
Tom Aitchison, Chief Executive, The City of Edinburgh Council