Control your mobile costs, free your workforce

Mobiles phones and laptops are essential business tools. And new technologies, new ways of working, and recent leaps in consumer applications are all helping to push mobile capabilities further.

As business communications have evolved from basic telephony through to email and more recently instant messaging applications, the complexity associated with managing multiple forms of communication has grown significantly. As a consequence of stovepipe implementation of multiple communications applications, many organisations are failing to gain maximum benefit from their business communications.

Rein in your mobiles and unleash your business

Major problems associated with this proliferation of communications technologies include:

• Reduced user productivity, including:
  o Time wasted playing phone- and email- “tag,” tracking down colleagues, and managing multiple inboxes
  o Challenges managing dispersed workforces
  o Inefficient information dissemination and unnecessary re-work
• Higher network and communication costs, and overburdened infrastructure
• Business delays, including missed sales opportunities; delayed product launches; and slowed receivables collection
• Barriers to effective flexible-working and home-working
• Employee stress

Major benefits associated with Fixed Mobile Convergence (FMC) when implemented properly include:

• Faster decision making
• Lower network costs
• Improved customer service
• Better information distribution
• Increased productivity
• Enablement of flexible working

Our solutions for Fixed Mobile Convergence include:

Onevoice Mobile Access
We can use our Global Onevoice network to cut the cost of international calls from your mobile phone, as part of a unified communications solution. We’ll cover everything from voice and data to wireless and applications, and can manage and maintain all of them for you, offering:

•  Reduced costs on international mobile calls to both fixed and mobile phones.
•  A single bill, single service level agreement (SLA), and a single order form.
•  Same service on a wide range of mobile handsets from multiple providers.
•  A first step towards fixed-mobile convergence.

Cisco Unified Mobility Advantage (CUMA)
Cisco Unified Mobility makes it easy for enterprise workers to keep in touch with the business at hand, whether at their desks or mobile. It introduces Cisco Mobile Connect enterprise mobility services to extend the benefits of IP communications to workers inside and outside the enterprise campus. An application server that integrates with Cisco Unified Communications Manager, Cisco Unified Mobility intelligently manages, filters, routes, and places calls between a worker's IP phone and remote mobile phone.

Microsoft Open Communication Server (OCS) Mobility
With OCS 2007, the Communicator Mobile client is available for Windows Mobile devices and on Pocket PC or Smartphone devices, extending the presence and IM features of Office Communicator to the user’s mobile device, and giving users access to multi-modal communications options – SMS / phone / IM / e-mail – from a single location while away from their desks.

Control mobile costs and improve efficiency

When NHS North Lincolnshire and North East Lincolnshire Care Trust Plus got together to roll out full-scale mobile working under the National Health Service (NHS) National Programme for IT, they chose us to help design, deploy and manage it.

As one of the first NHS projects of its kind, the results have been outstanding. Feedback shows that our mobile solution gave 88 per cent of respondents more time to work, while 53 per cent said that it had a positive impact on patient care. Nearly 80 per cent said better access to information in the field enabled more informed clinical decision-making and improved patient safety. Meanwhile, the ability to update clinical records in realtime at the point of care is seen to be improving data quality and offering greater efficiency.

To learn more, please enquire now or request a quote at the upper-right of this page and we will contact you to discuss your needs.