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    FIAT Group / Field Force Automation / Fixed Mobile Convergence / Flexible Working Services

    Flexible Working Services

    Web reference: 30053

    Address the cultural, people and property aspects of flexible working

    Flexible working delivers many benefits to your organisation and your employees. It optimises your property estate usage, reduces costs and increases employee productivity while improving their work-life balance.

    In addition, flexible working ensures that your business continues to operate effectively in the event of major incidents, such as pandemics, transport disruptions or adverse weather conditions.

    Everything you need to implement effective flexible working

    BT Flexible Working Services deliver the expertise, systems, processes, supply chain and change management necessary to rapidly implement a flexible working programme– for home workers, mobile employees, or office based employees.

    It is a key solution within our Work Anywhere portfolio, offering you a complete set of capabilities designed to address all your flexible working requirements.

    Our solutions provide you with a complete and scalable programme that addresses the cultural, people and property aspects of flexible working, in addition to the technology challenges. This is then integrated into a management programme that communicates and drives the initiative throughout your organisation.

    BT reduces operational costs while increasing employee productivity

    BT Flexible Working Services are based on our own successful deployment. Some benefits we enjoyed include:

    • Savings of €750 million per year on property.
    • Home-enabled employees that are 20 per cent more productive than office-based colleagues.
    • Absenteeism reduced by 60 per cent.
    • The elimination of over 1.5 million return journeys per year.
    • Home-enabled workers with 50 per cent lower carbon foot prints.

    BT supported Westminster City Council to implement flexible working in October 2006 delivering £3 million in rolling savings by March 2008.

    “We thought long and hard before deciding to introduce a formal flexible working programme, we had to be certain it was the right way forward and we had chosen the right implementation partner.” Graham Ellis, Director of Organisation Change, Westminster Council.


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