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    Identity and Fraud Management / Inbound Analyst / Inbound Services / Integrated US Healthcare Organisation

    Integrated US Healthcare Organisation

    Overview

    BT helps improve business resilience and cut costs at an integrated US healthcare organisation

    Introducing new service-enhancing applications such as digital imaging and electronic patient records used to be unthinkable at one of the leading healthcare organisations in the US. The company’s single production data centre was under such strain that instead of being an asset it actually posed a business continuity risk.

    BT helped solve the problem by creating the network infrastructure to support a second data centre in California within just four months. It then set to work on the organization’s patchwork of IP telephony systems, stitching them together to provide cheap, reliable calls. So the healthcare provider’s business is looking a lot healthier.

    “The BT system engineers brought in to work on the early deployments of VoIP found key problems and recommended solutions that made our VoIP deployments much stronger and scalable for the future. Having BT provide guidance before a larger rollout saved us a great deal of time and rework.”

    Senior Network Engineer, Integrated US Healthcare Organisation


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