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    Inbound Analyst / Inbound Services / Integrated US Healthcare Organisation / Integrated US Healthcare Organization

    Integrated US Healthcare Organization

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    This integrated US healthcare organization offers services across nine states and Washington DC to over eight million voluntarily enrolled members. With some 30 medical centers, nearly 450 medical offices, and around 12,000 physicians it is a noted leader in its field. Like healthcare providers the world over, the organization is facing increasing regulatory pressure while seeking to leverage technology to achieve greater efficiency and enhanced patient care.

    A Senior Network Engineer at the organization explains: “Regulatory compliance, together with advanced applications such as digital imaging and electronic patient records, are just some of the factors that are causing data processing and storage requirements to shoot through the roof. That brings the need for a sharp focus on business continuity, because today information technology is literally our lifeblood.”

    “We judged potential suppliers against a matrix that covered technical responses and pricing together with the availability of reference customers to prove that they had the necessary capabilities. Not only did BT score well but BT also showed a very proactive and commercially flexible approach to the bidding process.”

    Senior Network Engineer, Integrated US Healthcare Organization


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