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Challenge

KNMP decided to outsource the management of its networked IT services infrastructure to enable it to concentrate on core business

Solution

The BT managed service includes hosting and storage, IT desktop support, managed IP telephony, internet access, and business continuity consultancy

Value

The transformation of KNMP’s infrastructure is enabling it to improve business resilience and efficiency and enhance services to members

KNMP is the Royal Dutch Association for the Advancement of Pharmacy. Since its foundation in 1842 it has assisted pharmacists through stimulating scientific advances and promoting excellence in patient care. Based in The Hague, the society employs around 170 people. Its membership of some 5,000 professionals represents over 90 per cent of all Netherlands pharmacists. To assist them in running quality practices KNMP offers a range of services such as reference books, protocols, and statistics. It also organises conferences and offers a help desk for its members.


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