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Sustainable Workforce...
Sustainable Workforce Assessment
Answering the need for workforce efficiency
The pressure to reduce costs and increase efficiency has never been greater. As one of your largest expenses, your workforce is often the first area to come under scrutiny. Reducing costs, motivating employees, increasing workforce sustainability, and conforming to government welfare and diversity legislation are all priorities. Thankfully, your workforce is also an area where sustainable working practices can make a big contribution to your business efficiency.
Strengthen your workforce and secure your economic prosperity
BT’s Sustainable Workforce Assessment is built around you. We work with you to understand your unique priorities, identify the areas of greatest potential benefit to your workforce, assess current performance, and then make recommendations to increase your workforce efficiency. We’ll learn more about your organisation through workshops and surveys.
This enables you to address opportunities for recruiting and keeping the full range of people with the skills and experience you need to thrive. We also look at ways for you to create a motivating environment where it is possible for your staff to contribute their best.
We can then help you agree on programmes, enabling you to find better ways of working. This means you can create a more sustainable workforce through best practice, and increase employee welfare, engagement and motivation – all while increasing financial returns.
Draw on BT’s own sustainable workforce experience
BT offers you a wealth of experience as we’ve implemented a wide range of sustainable working practices across our own organisation:
- Over the past six years, BT has reduced absenteeism by a third.
- BT’s 11,000 home-based workers are 20 per cent more productive than office-based colleagues.
- 75 per cent of long-term absentees now return to work, compared with a national average of 25 per cent.
- Work-related cases of ill-health (40 per cent of which are due to stress and mental illness) have fallen by 64 per cent.
- BT Conferencing saved us £704 million over the last five years and drastically reduced CO2 emissions.
- 97 per cent of new mothers return to work, twice the national average, saving around €7.4 million a year in recruitment costs.
- 80 per cent reduction in medical retirements – thanks to stress and mental health initiatives.
- Absenteeism in BT contact centres is 35 per cent below the average.
