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    Business Process and Organisation Consulting Practice / Data Centre "Wholesale" / Network and Business Transformation / Total Communications

    Total Communications

    Web reference: 30031

    The pressure on your organisation is growing

    In the face of ever increasing business demands, communication channels are increasing in number and sophistication. However, the volume of messages these networks generate causes extra pressure, complication and misunderstanding if not managed effectively. In addition, the number of globally dispersed clients, suppliers and employees, who all expect fast and thorough responses, is growing – adding yet more potential for miscommunication.

    Consolidate communications to expand business potential

    BT Total Communications connects people wherever they may be. We help you avoid unnecessary complexity by integrating voice, mobile and data services with desktop and enterprise applications. This improves day-to-day efficiencies, reduces costs and enables your enterprise to operate and grow more effectively.

    Our managed solution can take many forms and incorporate many different technologies. From voice and multimedia integration through to end-to-end high definition video services, BT enables secure access to multiple applications through the most appropriate interface.

    By harnessing the flexibility and unified technology available through BT Total Communications, your personnel have access to more efficient communication and collaboration tools – creating a positive effect that will echo throughout your enterprise.

    Unify communications to enhance efficiency

    By implementing BT Total Communications, BT has gained significant improvements in a number of key areas. aThese include:

    • Enabling our 110,000 global employees to communicate more efficiently – plus empowering 10,000 home workers and a further 60,000 flexi-workers.
    • Saving employee time and boosting productivity through more efficient message management – with mobile workers saving almost an hour each day.
    • Lowering costs by saving more than £135 million in avoided travel and subsistence costs* – mobile working has also enabled BT to save $418 million on property costs over the last ten years.
    • Reducing our carbon footprint by more than 97,000 tonnes of CO2 – a year on year difference of more than 80 per cent.

    *Source: Based on 6000 BT Staff surveyed.


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