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    BT Managed Workstyle Services / ZTE / Aberdeenshire Council: Accelerating network performance / Account NI: Success in public sector transformation

    Account NI: Success in public sector transformation

    Challenge

    Having centralised financial processing with Account NI the Northern Ireland Civil Services wanted to contract out selected services

    Solution

    BT is leading a 12-year ICT services partnership to implement a common financial system and establish a shared services centre

    Value

    Underpinned by the new BT financial system, Account NI is providing improved procurement, finance, and accounting solutions at lower cost

    Client

    One consequence of the change in Northern Ireland’s political landscape and the move to devolution was an increase in the number of government departments from six to eleven. While the move was welcomed it compounded a problem that the Northern Ireland Civil Service (NICS) had been seeking to resolve.

    There had been an earlier proposal to migrate the six original departments towards a common financial system, but with the larger structure this need became even more acute. Not only was different software in use but also some of the newly formed departments had no accounting systems of their own and needed to rely on others for delivery of financial services.

    The decision was taken by the Department of Finance and Personnel to set up a financial processing centre for the whole of the NICS using a shared services model. Acknowledging the scale of the project, the Department spent over a year refining the exact requirements and preparing the way for a procurement exercise.

    “It’s important to understand that this was a business transformation project,” recalls John Crosby, Chief Executive Officer of Account NI, the organisation set up to run the proposed centre. “We wanted companies with the capability to manage the delivery of a project of this scale.”


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