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The City of Edinburgh Council: Council conserves cash as it looks to a convergent future /
The City of Edinburgh...
The City of Edinburgh Council: successful partnerships are those that value people
Challenge
Smooth transition of its employees to BT was key to the Council’s fulfilment of its Smart City vision
Solution
BT used the TUPE process and a collaborative approach to build relationships and gain invaluable knowledge and expertise of ex-Council people.
Value
Nine years on staff retention rates are high and ex-Council employees make up the vast majority of people working in the BT Edinburgh Programme.
Smooth transition
When The City of Edinburgh Council formed a strategic partnership with BT in April 2001, people issues were top of the agenda. The fulfilment of the Council’s Smart City vision would need to see the smooth transition of 174 of its employees to BT. The success of the exercise is beyond doubt: as demonstrated in 2006 when the original 10-year award-winning partnership was extended to 15 years.
Tom Aitchison, Chief Executive of The City of Edinburgh Council, says: “The contract extension has generated cost savings of over £22 million in ICT services. We have been able to reinvest that money, as a significant contribution to our keeping Council Tax frozen since the 2007/2008 financial year.”