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Connect Intelligence
Connect Intelligence
Get in-depth analysis of your applications to spot problems early
The success or failure of your business could depend on how well your systems are performing. Our in-depth monitoring service analyses both your internal and internet-based applications, measures how effective they are and gives you detailed strategy reports to make sure they’re always running at peak efficiency.
Connect Intelligence is part of our portfolio of application performance management services.
Be as good as you can be
Our detailed analysis and reports will help you make the most of your applications and business processes. The service spots problems and solutions quickly, so you’re always running as effectively as you can. For instance, our technology can tell you if your people are getting what they need from their IT systems. And it can tell you how well your websites are performing across the internet, from how long they take to process transactions on different browsers to how they compare with your competition.
Cut costs and budget more effectively
You’ll be able to plan your budgets better and save on the manpower you need to keep your operations running cost effectively.
Streamline your operation with clear, effective reporting
Our reports present your metrics simply, via an online dashboard that’s easy to set up and use and gives you historic and real-time reports. Our help desk and an analyst assigned to monitor your applications will also make sure you get the best out of the service.
Boost productivity
Easy access and detailed data backed by round-the-clock support mean less time spent troubleshooting, and more time dedicated to your core business.
Boost revenue and protect your brand
Speedy websites mean faster transactions, happy customers and more revenue. You may think you’ve done the load testing to make sure your sites are running fast enough, but sometimes it’s not enough. We worked with a retailer who thought transactions were running on a five second response. Our monitoring showed many were taking 20 seconds and half were timing out after 90. Based on just our initial advice, the retailer cut response times by 80 per cent.
Stay competitive
Because we use Web performance monitoring industry benchmarking we can help you find out how your competitors’ websites are performing. And that helps us keep you out in front.
"Connect Applications has developed into a solid, commercially-viable service, with tangible benefits for business users who desire an optimal network performance. With the assessments, diagnostics, monitoring and optimisation features, BT demonstrates how bottlenecks are removed and how surges in demand are identified, accelerated and managed in real time.”
- Janet Watkin, Analyst, Telemark Services
