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    Hays / Hertfordshire Constabulary / HOK / Inbound Contact

    Inbound Contact

    Web reference: 60557

     

    Inbound Contact (インバウンド・コンタクト)

    Make every call count

    Get complete control over how your customers contact you both in the UK and around the world – including the number they call, how much they pay and where each call goes.

    Be there for your customers, all the time
    Choose from a wide range of memorable numbers that are yours and yours alone. The options include Freefone (you pay), Premium Rate (we pay you) and everything in between, making it easier for your customers to get in touch.

    Make every call count
    Advanced routing means your customers always get through to the right person, whichever place or time zone they’re in. And that helps you to keep costs down, hold on to more of your customers and open up new markets.

    Work more efficiently
    You can monitor and analyse data on your calls with our reporting tools. So you’ll be able to spot trends, plan for the future and keep an eye on costs.

    “BT delivered, on time, what they said they would deliver. It provided a far better solution, which was more business-driven, delivered on time and had greater functionality.”
    Sal Laher, Transformation Programme Director, Capita


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