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Kent County Council:...
Kent County Council: Pioneering new ways of working with audio conferencing
Challenge
Kent County Council earmarked investment in technology-based solutions to enable cost reduction, efficiency improvement, and more sustainable business practice
Solution
Working with BT Conferencing the Council promoted the use of BT MeetMe audio conferencing as an alternative to face-to-face meetings
Value
With 430 users BT MeetMe is a key enabler for efficiency improvement and a 10 per cent reduction in travel
Client
Kent County Council works closely with district, town, and parish councils to provide a wide range of services. Its responsibilities include schools and adult education, transport and highway maintenance, planning, libraries, social care, waste management and environmental services. In a journey of innovation and transformation, the Council has pioneered new ways of delivering modernised and improved services, while keeping council tax down. It is proud to be one of England’s top performing councils, having been rated as excellent by the Audit Commission in each of the past eight years.