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Challenge

Improving services and providing value for money for taxpayers is crucial to everything Lancashire County Council does

Solution

A strategic partnership has been established between BT and the Council with a BT subsidiary called One Connect Limited formed

Value

Faster deployment of technology and new systems will deliver lifetime savings to the Council of around £100 million

Improving services and providing value for money for taxpayers is crucial to everything Lancashire County Council does. BT is already a very significant employer in the county, with 2,400 BT people working in Lancashire. Furthermore, BT has recently invested in three state of the art contact centres in Blackburn, Lancaster, and Skelmersdale.


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