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NHS North Essex Partnership Foundation Trust: NHS Trust achieves cost saving and flexibility
NHS North Essex Partnership Foundation Trust: NHS Trust achieves cost saving and flexibility
Challenge
North Essex Partnership NHS Foundation Trust wanted to replace its voice communications infrastructure with an innovative cost saving solution
Solution
N3 Hosted Voice Service (HVS) replaced BT Featurenet at remote sites, interconnected to retained PBXs by N3 Local Gateway Services (LGS)
Value
Innovative blend of HVS and LGS offers latest IP-based technology, significant cost savings, and a more agile and resilient infrastructure
Client
The North Essex Partnership NHS Foundation Trust provides mental health, substance misuse, and social care services and support for a population of around one million people in north Essex. The Trust has a workforce of around 2,000 people working from 78 dedicated and shared sites. Mental health services (inpatient, day, community, and outpatient) include home treatment, memory assessment, dementia care, and child and adolescent services. Across all services the Trust treats around 17,000 people per annum. Last year, its Community Teams made 55,000 telephone calls.
Related industry
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Health
Network and integration expertise, understanding challenges faced by healthcare providers and world-class delivery partnerships transforming the way health professionals communicate and deliver patient care.