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National Express wanted to move its voice services to IP Telephony while retaining the benefits of its BT Featurenet service
BT offered Hosted IPT, which seamlessly integrates with BT Featurenet and provides a low risk introduction to IP Telephony
BT Hosted IPT has enabled National Express to benefit from the advantages of a converged network at no extra cost
As a leading public transport provider, National Express employs 41,000 people. In the UK, the Group operates bus and coach services as well as two rail franchises. In North America it runs bus and coach services in 30 states and two Canadian provinces. It is also the leading private operator of such services in Spain. In total, more than 800 million National Express passenger journeys are made every year.