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    Northumbrian Water / Norton Rose Group: Scalable cloud-based service for on-demand business / NYSE Euronext / Occidental Hotels and Resorts

    Occidental Hotels and Resorts

    Overview

    Switch to BT IP Connect global network improves efficiency for luxury hotel group

    Choosing a BT IP Connect global network was a great move for Occidental Hotels and Resorts. It needed higher performance and greater flexibility, but couldn’t afford service interruption during the transition.

    Eduardo Acosta entrusted BT with the task. That proved to be a smart decision. The project was completed to schedule in six months, with zero down time.

    The new network is four times faster than before. Occidental can handle transactions more swiftly, improving efficiency. The new network also carries voice and video conferencing, so costs have gone down too.

    “BT’s management of the transition was amazing, unbelievable. Its preparation was excellent. For example, BT transitioned 70 per cent of our network in Mexico on a Saturday in just six hours, with zero downtime. An excellent job is an understatement.”

    Eduardo Acosta, Regional IT Manager, Occidental Hotels and Resorts


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