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Overview
BT fixed mobile integration project gives ProRail greater flexibility and agility
Dutch railway management company ProRail developed an innovative telephony policy called “Mobile, unless…” under which employees would use mobile devices unless their role required otherwise. The idea was to simplify telecoms management and support, and bring down cost per user.
BT was chosen in partnership with Vodafone for the complex migration project. The end-to-end nature of the BT solution made the job of ProRail’s Infrastructure Manager Henk Tijssen significantly easier.
Now, more than half of the 4,000 desk phones have been replaced by mobiles, reducing the fixed costs per workplace and preparing the company for the continued roll-out of flexible working, to provide greater agility and help further drive down costs.
“BT took a flexible customer-centric stance, focusing on our needs and thinking along with us to solve technical or organisational project issues.”
Henk Tijssen, Infrastructure Manager, ProRail