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Challenge

Merging two hospitals on a single site necessitated doubling telephone facilities while maintaining service, reducing call costs, and improving reliability

Solution

An IP-based managed voice solution comprising a blend of N3 Hosted Voice Services and N3 Local Gateway Services

Value

The N3 solution reduced call costs by £48,000 per annum, while diverse feeds from two local exchanges have improved resilience

Client

The Royal Derby Hospital is the newest hospital in the East Midlands. It cares for more than 180,000 people as inpatients, outpatients, emergency patients, and day cases. This equates to around 625,000 visits from patients each year. The hospital is equipped with the first rooftop helipad in the East Midlands, state-of-the-art intensive care facilities, and enhanced services for stroke and cancer care.

 

Royal Derby Hospital Image The Royal Derby Hospital cuts telecommunications bill by 20 per cent with the N3 Local Gateway Service
Watch this two-minute video to learn how N3 Local Gateway Services bring cost effective voice services to the NHS. The Royal Derby Hospital is the newest hospital in the East Midlands. In this video, Martin Steedman, Head of Voice Services, explains why he chose N3 Local Gateway Service for voice connectivity to on-site PBXs – and the cash releasing benefits brought by that decision.

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