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Overview
BT helps FMCG giant focus on innovation and use the power of the network to improve competitive advantage
When BT and Unilever first engaged in a global outsourcing agreement in 2002 it was one of the biggest of its kind
Much has been achieved since then, and the relationship has come a long way. Now, under a new contract signed in 2010, Damian Zanelli says that the focus is firmly on innovation. For example, the two companies are looking for ways in which Unilever can exploit new technology to better manage its supply chain.
Meanwhile, under the new agreement, BT has committed to further reduce year-on-year Unilever running costs.
“The lifeblood of our organisation is information. BT service is critical because without the network the data stops flowing and our products don’t reach the shelves.”
Damian Zannelli, IT Director – Network Services Americas, Unilever IT Infrastructure Services
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