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NHS Whittington Health: Daily audio conference call means patients return home happier and more swiftly
NHS Whittington Health: Daily audio conference call means patients return home happier and more swiftly
Overview
Daily audio conference call means patients return home happier and more swiftly
After a stay in hospital most people are keen to return home as quickly as possible. However, before they can be safely released it’s vital the right support is in place. For example, does a district nurse need to visit, or is equipment or social care required?
Delivering the right support takes complex co-ordination. Delays to patient discharge occur when communication goes astray. At Whittington Health NHS Trust, Jar O’Brien was tasked with helping implement BT MeetMe audio conferencing to keep everyone on the right track.
Now clinicians are able to hold a daily conference call to discuss individual patients’ needs. Barriers to their discharge are quickly overcome. Patients are happier. And so is the Trust, given the savings being made.
“Using BT MeetMe we have freed up 830 bed days over two years, improving the lives of 130 patients, and saving the Trust approximately £307,000.”
Jar O’Brien, Islington Community Rehabilitation Services Team Lead, The Whittington Hospital NHS Trust
Related industry
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Health
Network and integration expertise, understanding challenges faced by healthcare providers and world-class delivery partnerships transforming the way health professionals communicate and deliver patient care.
Related product and service
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Audio Conferencing
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