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    BT: Flying in front of the clouds / Western Power / NHS Whittington Health: Daily audio conference call means patients return home happier and more swiftly / NHS Worcestershire Health Community: Unified Communications...

    NHS Worcestershire Health Community: Unified Communications improves healthcare efficiency

    Challenge

    Rather than source products separately the Worcestershire Health Community wanted to have a single vendor responsible for its entire network

    Solution

    Against a unified communications vision BT is providing WAN, LAN and collaboration services reaching some 300 sites all around Worcestershire

    Value

    The fully scalable unified communications infrastructure is a foundation for more flexible working, enabling greater efficiency and improved patient care

    Client

    The Health Community in Worcestershire comprises more than 10,000 healthcare professionals across three NHS trusts – Worcestershire Primary Care Trust, Worcestershire Acute Hospitals NHS Trust, and Worcestershire Mental Health Partnership Trust – serving a population of more than half-a-million people.

    A shared services organisation has been created to use new technology for more efficient and effective healthcare. John Thornbury, IT Director at Worcestershire Health Community, says: “We recognised that we needed to integrate our voice and data networks to create a robust infrastructure that would be flexible enough to support our evolving needs.”


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