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Challenge

The authority wanted to leverage benefits from a leading edge wired and wireless infrastructure at its main hospital sites

Solution

BT has implemented the wired and wireless LAN along with an advanced asset management system that uses RFID technology

Value

The wireless network and asset management system are enabling efficiency gains and helping to transform working practices

Challenge

Information and Communications Technology (ICT) services for the health community in Worcestershire are delivered by a shared services organisation called Worcestershire Health ICT Services (WHICTS). Created to leverage technology to deliver more efficient and effective healthcare, BT is a key WHICTS partner.

John Thornbury, IT Director at WHICTS, says: “We needed to integrate voice and data networks for a flexible and robust infrastructure to support our evolving needs.”

A key element was a leading edge wired and wireless infrastructure for the main Worcestershire Acute Hospitals NHS Trust sites: the Alexandra Hospital at Redditch, the Kidderminster Hospital and Treatment Centre in Kidderminster, and the Worcestershire Royal Hospital in Worcester itself. In particular, wireless technology was seen as crucial in completing the WHICTS unified communications strategy.

“The advantage of a wireless infrastructure is that it provides mobility, for example enabling the collection of data at the bedside,” explains John Thornbury. “It contributes to a comprehensive unified communications strategy underpinning greater efficiency and a more sustainable approach to better patient care.”

A year on, the wireless infrastructure is enabling the implementation of a leading-edge asset management system that uses radio frequency identification (RFID) technology. 

John Thornbury says: “We have thousands of pieces of medical equipment such as ultrasound machines, infusion devices, and specialist beds, but we don’t always know where each item is located. This impacts patient care as well as preventative maintenance routines. It consumes valuable staff time hunting around for things when they should be treating patients. That’s not a good use of clinical time.”

 

Banner Image Innovative BT RFID solution saves NHS vital cash and improves productivity
Worcestershire Acute Hospitals NHS Trust provides services from three main sites: the Alexandra Hospital, the Kidderminster Hospital, and the Worcestershire Royal Hospital. This 2010 video features John Thornbury, ICT Director, explaining how the organisation and its customers will benefit from a BT-supplied RFID asset management system running over its wireless LAN infrastructures.

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