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Register a complaint

BT always wants to hear about anything that we could do to improve your satisfaction with the services we provide to your organisation. So, please let us know if any aspect of our service has not met your expectations by using the form below.

* Please note that if you are a Residential customer please contact residential.services@bt.com to register a complaint.

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Please describe your complaint in as much detail as possible.

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Your personal information will not be shared with other institutions or users. BT may use your information to bring you Web content related to your interests, or to send you information you have requested, but will not contact you without your consent. BT may also use aggregated anonymous information for research purposes.

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At BT Global Services we are serious about guarding the security of your personal data. We take all appropriate measures to protect any data you give us or that is generated for a transaction.
These measures include the use of a secure server and encryption when necessary.

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