Implement a successful flexible working programme
The BT Workstyle Managed Service helps everyone to work smarter, not longer. We’ll help you introduce the work styles that are right for your industry, workforce and business goals. The key is not to introduce change just because you can, but only when you’re confident you’ll get real benefits.
We can help you transform your workplace and create an environment that helps flexible working happen. It’s not just a physical transformation. It’s also about challenging ingrained attitudes and preconceptions, because people can start off being uncomfortable with change.
We provide BT Workstyle Managed Services using applications, processes, support and professional services through our own expert consultants. The key parts are:
Solution set-up and build: we provide policies, processes and templates tailored to your organisation. Our approach allows for rapid enterprise roll-out, making sure everything’s in place before you start your flexible working programme.
Applications and systems: tools like the BT Workstyle portal help you introduce and facilitate flexible working. It can automate all the decision and transition processes. We can also use existing agreements to get the right equipment for in-office and home workers, including furniture, stationery and peripherals.
Specialist programme management: we combine our expertise with a structured deployment plan. We can extend it to include technology roll-out like managed secure remote access or VOIP.
Service management and support: we’ll provide services and helpdesks for home-based and mobile employees.
Culture change and process management: we’ll help you create the right environment to make flexible working a reality. That includes training, education and support to prepare the whole organisation for culture change.
Objective-based management: working with you to change management styles and the way you measure success, so everyone feels empowered. Introducing new management techniques and styles enables the whole organisation to adopt flexible working.
Property services: we’ll help plan and update how you use your office space - a key part of changing your culture and cutting costs.
Benefits realisation: helping you create a business case based on factors like business management – and then deliver against it.
The BT Workstyle Managed Services Portal
At the heart of BT Workstyle Managed Services is a secure web application initially used to explain flexible working choices to employees. It then supports them as they make the move to a new work style. That could include more flexible office-based ways of working as well as home-based and mobile working.
Once an employee has set up a new virtual office, they can use the BT Workstyle Managed Services portal for information and support and booking meeting rooms. They can also use it to access training, HR or other corporate services including routine ordering of office supplies and consumables.
We back this application with a helpdesk to support employees and their managers in their day-to-day flexible working lives. Also, our ongoing service management makes sure you get the right management information , and spot and put right any problems fast.