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Cloud contact centers
Cloud contact center solutions provide outstanding customer experience without incurring up-front costs.
Find a Product or Solution :
BT Cloud Contact
Prepare for the future with a globally deployed multimedia contact center fully managed by BT and Hosted in BT’s network that can flex agent numbers and licences up and down to suit your business needs.
BT Cloud Contact Cisco
A robust, pay as you go, multi media cloud contact centre
BT Cloud Contact Microsoft
A cloud-based, contact solution for Skype for Business that can seamlessly escalate chat to voice to video and screen share in one app and one session.
BT Cloud Contact PCI
BT Cloud Contact PCI is a cloud-based PCI contact centre solution that makes card payments taken over the phone simple, secure, and PCI DSS compliant.