- Products & Solutions
- Access choices
- Application performance management
- Dedicated Services
- Internet services
- IP address management
- Managed network services
- Virtual Private Network Services
- Network services solutions
- Business technology services
- CRM professional services
- IT professional services
- Unified communications professional services
- Managed security services
- Security Consulting
- Security Intelligence
- Security solutions
- Cloud contact centres
- Contact recording and analytics
- Inbound services
- Onsite contact centres
- Self-service and queue-management platforms
- CRM solutions
- Why BT
Our position and recognition in published analyst reports.
We believe in the power of communication to make a better world
We are proud that our work is recognised time and again by customers, analysts and professional organisations
What we can do for you and the resources to do it
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Join us to explore fresh ideas
Explore and debate the big issues with us as we bring together the latest insight on the hottest IT trends.
From press releases to local news
Great thinking from across the company
Our range of showcases offers you an online or face-to-face insight into our portfolio and its capabilities.
- Let's Talk
- My Account
Panalpina chooses BT to transform global communications infrastructure
DC16-165 (12 April 2016)
BT to help leading logistics company improve collaboration and unlock value in the supply chain
BT today announced a contract with Panalpina, one of the world’s leading freight forwarding and logistics companies, to transform and manage its global communications infrastructure. The transformation will enable Panalpina’s 15,000 employees to better communicate and collaborate internally and with their customers. This supports the company’s vision to work closer with its clients to build smart and efficient end-to-end logistics solutions.
BT will overhaul Panalpina’s network infrastructure, currently sourced from more than a dozen domestic and regional providers, and migrate it into a single integrated platform, connecting 500 offices in more than 75 countries. BT will also provide services from its BT One Voice portfolio, to converge voice and data on a single platform.
Photo: Panalpina, courtesy of The Boeing Company
The new network will be a hybrid infrastructure, based on BT’s IP Connect and Internet Connect services, combining the reliability and security of IP-based Virtual Private Networks (VPN) with the flexibility of Internet connections. BT’s services will underpin the continued implementation of Panalpina’s new global enterprise resource planning (ERP) and transportation management systems, which require optimal end-to-end control of the infrastructure.
Additional services, such as BT Connect Intelligence, will provide an application-aware network architecture designed to support strategic business applications.
“This agreement with BT is a major milestone on our way to becoming the most customer focused global provider of freight forwarding and logistics solutions,” said Ralf Morawietz, Chief Information Officer at Panalpina. “As our single point of contact for communication services, BT will take away the burden of managing a multitude of different suppliers, and will make it easier for us to implement new services and to support our employees and customers around the globe.”
In the new digital world, customers and employees are becoming more demanding, ecosystems are evolving and the established rules are changing. We are very proud that a global leader such as Panalpina has chosen BT to manage their communication services in this changing environment. We will build on our long-standing expertise in serving the needs of the logistics sector to make sure that Panalpina’s employees and customers around the world can collaborate better and more easily. The intelligent features of our network services will also help Panalpina improve the performance of its business-critical applications and constantly adapt the whole communications infrastructure to its rapidly evolving digital needs.”
- Corrado Sciolla, President Europe & Global Telecom Markets at BT Global Services
The Panalpina Group is one of the world's leading providers of supply chain solutions. The company combines its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. Drawing on in-depth industry know-how and customized IT systems, Panalpina manages the needs of its customers' supply chains, no matter how demanding they might be. Energy Solutions is a specialized service for the energy and capital projects sector.
The Panalpina Group operates a global network with some 500 offices in more than 75 countries, and it works with partner companies in a further 90 countries. Panalpina employs over 15,000 people worldwide who deliver a comprehensive service to the highest quality standards – wherever and whenever.