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Our operations
BT is one of the leading networked IT services providers to global and regional multinational companies in South East Asia.
Following an expansion of operations in this region in the early 2000s, BT’s South East Asia business (comprising Singapore, Indonesia, Malaysia, the Philippines, Thailand and Vietnam) has grown significantly.
Our scale and capability in Asia Pacific were enhanced by the acquisition of Frontline Technologies in March 2008. Now operating under the brand name of BT Frontline, the acquisition complements and adds depth to our networked IT services and IT solutions capabilities in the region. As the leading arm of Professional Services, BT Frontline banks on its strengths and IT skill-sets in its core capabilities in managed services, security, enterprise software and outsourcing services.
BT has a strong presence in the region with customers including Standard Chartered, BASF, DHL, Scicom, Medco Energi, Bangkok Bank, Thomson Reuters, DBS and PSA.
BT has achieved Cisco Multinational Certified Partner Status globally, and Gold Partner status across five markets in Asia Pacific – including Singapore – in the key specialist areas of wireless, routing and switching, unified communications, and security.
BT is also an Avaya Platinum Channel Business Partner in Asia Pacific, recognising our expertise in consulting, configuring, and selling Avaya solutions in the region.
We are an accredited TelePresence Authorised Technology Partner in Asia Pacific, hosted from Singapore. Our 150 Cisco certified people offer our clients a complete end-to-end managed telepresence service, backed by our concierge services.
We are also a Cisco Worldwide Masters Partner in Managed Services, including Managed Contact Centre, Unified Communications, Managed Connectivity and Security.
“80% of BT’s largest customers by company turnover are expanding in Asia. We have a long history of investment, a strong customer base and an excellent product and solution offer across the Asia Pacific region. By offering the same leading technologies and services we are reputed for in the UK, we are in the best possible position to help large multinational business customers’ expand into Asia, as well as to support our Asia corporations increase their ability to do business globally”
– Kevin Taylor, President, BT Asia Pacific
Our presence
As a leading Asian hub, Singapore is the headquarters for BT’s South East Asia operations and is also home to a number of BT Asiapac HQ functions such as Portfolio and Service Design, Professional Services, Global Customer and Service Operations, Legal and Regulatory, and Corporate Governance.
South East Asia is one of the four markets comprising the BT Global Services’ business in Asiapac, employing more than 750 people, (the others being India, North East Asia and Australasia).
BT operates a customer innovation showcase in Singapore, which provide various demonstration pods for customers to experience BT’s solutions and propositions.
BT’s access partners in Singapore are Starhub and Singtel.