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Spain
BT has been serving the Spanish market since 1989. Today we serve the whole of Spain from our headquarters in Madrid and local sites in Barcelona, Bilbao, A Coruña, Seville and Valencia. BT Spain has more than 1,000 employees and its 14% growth in FY07/08 is more than double the ICT market average in our country.
This growth is also reflected in our market share, as the following data confirms:
- 2nd operator in business data services with 19,2% (Source: CMT)
- 3rd operator in intelligent network solutions (Source: CMT)
- 5th operator in fixed telephony services (Source: CMT)
- 2nd major growth company in IT services market share with 32,7% (Source: IDC)
- Better company to work in the Spanish Telecommunications sector (Source: Actualidad Económica)
BT has customers across the whole spectrum of Spanish business. From the IBEX index of Spain’s top 35 companies, 28 are existing BT customers as well as 2.000 among the 5.000 major Spanish companies such as Bimbo, Caixa Galicia, Grupo Santander, Repsol YPF. We are significantly engaged with the Public sector. In fact, BT is serving organisations such as the Ministry of Public Administration, the Ministry of Defence, INEM (National Employment Institute), National Meteorology Institute, and the Ministry of Industry, Tourism and Trade through Red.es. BT has also strong presence in the Spanish small and medium-sized enterprise (SME) market with more than 30.000 customers.
BT Spain makes continuous innovation efforts which we share with our customers and prospects at the BT Customer Innovation Centre in Madrid, developed as a meeting point for innovation, technology and conversation.
“For more than seven years, BT Spain has been growing at an exceptional pace, thanks to our customers’ confidence and our splendid workforce. From this FY, our consolidation as a real services operator – through the incorporation of mobile telephony services to our portfolio – positions us as a unique ICT services provider in the Spanish market. Our goal for the future is to keep on growing faster than the Market, increasing our capabilities in order to offer tailored ICT solutions.”
Jacinto Cavestany, General Manager, BT Spain
BT Spain milestones
All innovation efforts are translated into an ongoing launching of new communications solutions for companies.
- The first to launch a VoIP service on a public network, which prevents companies from having to invest in expensive equipments and infrastructures to count on these services.
- The first to launch a flat rate Internet access service.
- The first to launch MPLS connectivity service.
- The first operator to deploy an IP telephony network at large scale.
- The first to launch Frame Relay in Spain.
- The first to achieve data transmission licensing.
- The first operator and the second company in Spain to achieve ISO20000 certification for all IT services management systems.
- The first operator to achieve ISO9001 certification for all business areas.
- BT data centre was the first to achieve UNE 71502:2004 Security Certification.
Apart from pursuing the business excellence, BT Spain works for becoming a socially responsible company that aims to make compatible its main activity with protecting the resources for the future, increasing life quality and favouring social development. The achievement of excellence has meant several awards as the granting of Madrid Excelente brand and Fundación Codespa acknowledgment.