BT established our Sub-Saharan African headquarters in South Africa in 1992. We are a world leader in the design and operation of mission-critical networked IT services that support the core processes of the world’s leading companies, telecommunications providers and governments.

Our business strategy for Sub-Saharan Africa is quite clear and twofold – providing best-of-breed managed network services for multinational companies operating in Africa, and providing expertise to the national operators to improve their retail and domestic market offerings to their respective citizens. BT has experience across all industry sectors but has unrivalled expertise in financial services, oil and gas, government, healthcare, media and broadcast, and transport and logistics.

BT is recognised as a leading provider of converged network services and we aim to help customers get the most out of communications technology by providing tailored solutions that are easy to use. Of the 53 countries in Africa, BT has registered entities in 32.

We have over 120 ICT (Information and Communications Technology) professionals and serve more than 300 blue-chip customers in the region, including Anglo American, Unilever, Thomson Reuters and Sasol. BT works with some of the world’s most respected organisations, such as Accenture, Dimension Data, Microsoft, Avaya and Nortel Networks to deliver services to our customers. BT is also a gold certified partner of Cisco Systems.

BT’s formula for success in global economies is the ability to be a global company that understands and embraces the local business environment. BT South Africa has entered into an agreement with investment holding company Sekunjalo Investments Limited, under which Sekunjalo will become a 30 per cent shareholder in BT’s South African business. This partnership is a demonstration of BT’s long-term commitment to South Africa and the broad-based black economic empowerment (BBBEE) agenda.

BT’s Global Media Network has extended to South Africa and Nigeria; this enables the delivery of high quality realtime video content between South Africa, Nigeria and popular media hubs worldwide, offering a high performance and cost-effective alternative to satellite connectivity.

BT has also deployed the BT global voice platform in South Africa, providing carrier-grade global voice services for customers in the region.

This investment in technology is mirrored in our commitment to Corporate Social Responsibility: In 2007, we announced our development partnership with Unicef, committing R20m to enhance the quality of education for children from some of South Africa’s poorest socio-economic backgrounds.

Our portfolio:

BT is a networked IT services company, our portfolio of products and services broadly include:

• Network connectivity: Global MPLS coverage and Multimedia Broadcast services;
• Outsourced Enterprise: Network-centric ICT outsourcing
• Converged Network Services offering managed Voice and Data
• Application Management: Applications Assured Infrastructure and WAN optimization
• Mobility: Mobile and Flexible working
• Niche products: Trading Systems, BT RadianzNet, BT Digital Media Networking and Digital Media Solutions
• Network transformation: Consultancy, development of comprehensive portfolio of ICT services, future network design, build, operation, regulation and cultural change development
• CRM: Next Generation Contact Centre Services and Global inbound Voice services
• Content and Messaging Services
• OneVoice Enhanced Voice Services
• Managed Security Services
• Premium Wholesale Services, Voice and Data