News

BT boosts Cloud of Clouds with new Salesforce connection

DC16-001 (07 January 2016)

BT customers to benefit from direct, high performance and secure connectivity to Salesforce’s Customer Success Platform

BT today announced that it will provide its corporate customers with the ability to connect directly to Salesforce through BT Cloud Connect, BT’s high-performance connectivity to cloud services.

The agreement marks an important milestone in the delivery of BT’s ‘Cloud of Clouds’ vision.1 Establishing a managed connection to Salesforce’s industry-leading Customer Success Platform enables BT customers to benefit from the highly predictable performance and reliability that come with dedicated connectivity.

Direct and reliable access to data and applications hosted in cloud environments, such as the Salesforce Customer Success Platform, has become a critical need for many organisations. As large corporations move more of their applications to the cloud they are increasingly looking for connectivity options that reduce risk and come with assured performance.

BT’s ‘Cloud of Clouds’ vision is based on a new generation of cloud services that allow large organisations around the world to connect easily and securely to the applications and the data they need, independently of where they are hosted. BT’s global network is connected to more than 200 data centres, including 48 BT-owned and operated data centres.

Cloud of Clouds for connectivity

Keith Langridge, vice president, network services at BT Global ServicesOrganisations look to the cloud to help them manage and access the vast amounts of valuable data they hold, including the crucial customer data at the core of their business. Our vision for a ‘Cloud of Clouds’ makes it easier for organisations to embrace the cloud by providing direct, secure and high performance connectivity to the applications hosted in the cloud. Salesforce is an organisation born of the cloud – a true pioneer of the technology – so this is an important milestone in the delivery of our vision.”
- Keith Langridge, vice president, network services at BT Global Services

Andrew Lawson, managing director of Salesforce in the United Kingdom and Ireland, said: “Companies are transforming the way they connect with customers, partners and employees to thrive in today’s connected world. BT is accelerating this shift for its customers with the addition of Salesforce to its ‘Cloud of Clouds’ vision.”

The service will be rolled out incrementally from February 2016, first in the United States and Europe, and globally thereafter.

Salesforce, Customer Success Platform and others are among the trademarks of salesforce.com, inc.


1‘Cloud of clouds’ gives BT customers a practical route into cloud computing that meets their needs for choice, flexibility and security with a partner who knows how to make it work together.

BT’s technology vision: the Cloud of Clouds

The cloud is creating choices that never existed before. Through understanding those choices comes the confidence and the ability to harness change and do things that matter: get to market and innovate faster, keep costs down, and keep customers happy.

BT’s Cloud of Clouds vision is about allowing customers to connect easily and securely to the applications and data they need, regardless of where they’re hosted and where they are based.

As a cloud service integrator, we help customers move confidently and successfully along their cloud journey whilst minimising the complexity, risk and cost; to give them a choice of roadmaps that work for their organisation, in a way that will deliver the results they need.

We manage the whole process from network to cloud, we deal with third parties, deliver performance and security and simplify pricing, all under a single Service Level Agreement.

Click here for more information on the Cloud of Clouds.

About BT

BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed/mobile products and services. BT consists principally of five customer-facing lines of business: BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.

For the year ended 31 March 2015, BT Group’s reported revenue was £17,979m with reported profit before taxation of £2,645m.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

For more information, visit www.btplc.com.

For further information

Alan Ball, Head of Global PR and Suzanne Masterton, Head of UK PR