News

BT again a leader in Gartner’s 2015 Magic Quadrant for Network Services, Global

(28 January 2015)

BT also receives the highest product scores in 5 out of 5 use cases in Gartner’s Critical Capabilities for Network Services, Pan-European report for the second consecutive year

BT today announced that it has been positioned by Gartner, Inc. in the Leaders Quadrant in the Magic Quadrant for Network Services, Global (NSP) for the eleventh time. Network Service Providers are evaluated by Gartner across seven criteria for their ability to execute and across eight criteria for their completeness of vision.

BT also received the highest product scores in 5 out of 5 use cases in Gartner’s Critical Capabilities for Network Services, Pan-European report for the second consecutive year. In that report, BT receives the highest score in the Product Score for Overall use case (4.73 out of 5) and in each of the four product use cases for Midsize European Network (4.78 out of 5), Large European Network (4.77 out of 5), Multicountry Branch Network (4.80 out of 5) and Core City Backbone (4.65 out of 5). The report evaluates 11 vendors, including BT Global Services, against seven critical product capabilities: managed MPLS VPNs, Ethernet Services, managed Internet VPNs & hybrid WANs, Internet Access, SIP trunks, managed WAN optimisation and application performance management, managed LAN and WLAN.

These placements come three months after BT was positioned by Gartner, Inc, in the Leaders Quadrant for the Communications Outsourcing and Professional Services Magic Quadrant for the fifth year running1.

At the global level, according to Gartner, “the number of organizations requiring global networking services continues to grow, due to globalization and the growing adoption of cloud services, which are often hosted in markets that differ from the point of consumption. Organizations' appetite for more bandwidth shows no signs of diminishing. IT centralization, cloud adoption and the continued growth of applications such as video, machine-to-machine communications and big data are the primary drivers. Reliability and performance control are growing in importance, as business processes become ever-more IT dependent.”

Gartner states that in this context “Vendors in the Leaders quadrant are performing well today and maintain a stable organization with a clear vision of market direction. They deliver comprehensive portfolios of network services, across broad geographies, with good service quality. They address the global networking needs of a broad range of enterprises in terms of size, geographic distribution and vertical industry. Leaders shape the direction of the market by extending their coverage, developing new class-leading capabilities and new commercial models, and deploying these at scale.”

Considering Europe, Gartner states that “The Pan-European network service market is evolving to support enterprise use of cloud IT services, and has a growing emphasis on hybrid networks and SIP trunks.” Gartner also states that “Enterprise IT and networking leaders should specify their Pan-European WAN service needs based on their required outcomes, such as application availability and performance, not technologies, as well as evaluate each provider's ability to deliver service levels that meet these objectives for each location.”

Luis Alvarez, chief executive officer of BT Global Services, said: “These latest reports will be of interest to our customers. They will appreciate the great insight into the most current trends in our industry and find food for thought as they set out to use technology in new and creative ways to improve their business outcomes. In order to continue improving our positions, we announced in October new capabilities including expanded reach, enhanced performance in the cloud and new services to address the opportunities of the future. We have also been investing in portal enhancements designed to improve the customer experience and speed of delivery. We are now moving further, with service trials of Virtual customer premise equipment (CPE), Network Function Virtualisation (NFV) and Software Defined Networking (SDN) recently deployed with customers, with the aim to introduce them as standard solutions within the next twelve months.“

Read the full global report:

Gartner, Magic Quadrant for Global Network Service Providers, Neil Rickard, Bjarne Munch, January 2015.

Read the full pan-European report:

Gartner, Critical Capabilities for Pan-European, Neil Rickard, Katja Ruud, January 2015

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose

 


1 Gartner Magic Quadrant for Communications Outsourcing and Professional Services, Christine Tenneson, Eric Goodness, Bjarne Munch, November 2014

About BT

BT is one of the world’s leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed/mobile products and services. BT consists principally of five lines of business: BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.

For the year ended 31 March 2014, BT Group’s reported revenue was £18,287m with reported profit before taxation of £2,312m.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

For more information, visit www.btplc.com.

For further information:

BT
Elena Papayorgioglu
PR & Corporate Relations
Tel: +90 216 542 7713 / Mob.: +90 530 479 72 85
elena.papayorgioglu@bt.com