Making it easier to collaborate more effectively
Our One Cloud hosted unified communications solutions are a great way to quickly gain the benefits of collaboration, with less disruption and cost. With one global network to support all of your communications – including voice, email, web and video conferencing, presence and mobile devices on a pay as you go basis– people and teams can work together wherever they are in the world.
BT recognised as a Leader in Gartner’s UCaaS Magic Quadrant, Worldwide, 2016*
BT is now a Leader in Gartner’s Magic Quadrant for Unified Communications as a Service, Worldwide, published 23rd August 2016. We feel we improved our position on last year, moving from the challenger quadrant, and BT is now positioned highest in the leaders’ quadrant for our ability to execute.
Gartner defines a Worldwide UcaaS Leader as “Vendors in the Leaders quadrant have been delivering complete UCaaS solutions for multiple years, have clients with more than 5,000 employees supported and have more than 400,000 total employees supported. These vendors have their accounts implementing a comprehensive and integrated UCaaS solution set that addresses the full range of market needs, along with the proven ability to service large accounts. These vendors have defined migration and evolution plans for their products in core UCaaS areas and are using their solution sets to acquire new clients, expand their geographical footprints, and innovate to new functional areas.” (**more info on the evaluation methodology below)
To read more please access the full report
Although enterprises will continue to invest in on-premises solutions, cloud-based UC&C and UCaaS solutions will continue to gain traction at the expense of premises-based deployments
Mobility and BYOD, the growing popularity of videoconferencing, and exploding demand for collaborative applications and cloud delivery models are fueling much of the current market momentum
BT was also named a “leader” in the IDC MarketScape reports: the Worldwide Unified Communications-as-a-Service (UCaaS) Provider 2015 Vendor Assessment and the Western Europe Video Cloud Services MNCs 2015-2016 Vendor Assessment.***
The IDC MarketScape states that “BT has a broad portfolio of services that complement its UCaaS offerings, including network services, SIP Trunking and voice solutions, and security, hosting, and managed services.”
So whether it’s voice, IM and presence, video or desktop sharing we have a cloud solution for it.
Read excerpts of the IDC MarketScape: Worldwide Unified Communications-as-a-Service (UCaaS) and the Western Europe Video Cloud Services 2015 Vendor Assessments.***
One Cloud benefits
One Cloud makes it easy to set up unified communications across different sites and different countries, so you can start saving, and working more effectively, straight away. We partner with world leading companies like Cisco and Microsoft to deliver the communications that are just right for you.
- We make communications easier: We host the platform centrally in our secure data centres and look after everything for you. This makes it cheaper to run, easier to manage, and it’s always up to date so there’s less risk. You can also add new sites or users without the need for large upfront investment.
- Don’t waste what you’ve already bought: Our solution makes the most of the voice and data services you’ve invested in; building on these to add the tools you need to help you work better.
- Choose the right services: With one network connecting all your sites you’ll be able to deliver the capabilities required to individuals, teams or sites.
- You control your network and your costs: Our online management portal makes it easy for you to make real-time changes to your network, scaling up or down when you need to, and adding new features and technologies when you’re ready.
Quality service and support
Our service has high service level agreements throughout your network, supported by sophisticated tools for diagnosing faults- and of course we offer round-the-clock helpdesk support.
Your benefit, our responsibility
Because we’re responsible for hosting the service, you’ll always get the latest technology, without extra costs and with less risk – in tariff upgrades to the latest software mean you don’t have to set aside future budget to keep up to date.
Need a helping hand with your plans?
Our BT Advise One professional services packages can help you plan your roadmap and integrate your new One Cloud solution with what you have in place today.