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BT Satellite IP

Overview

Free yourself from unreliable terrestrial networks

You cannot find completely reliable terrestrial connections to communications networks everywhere. We can provide your remote locations with more dependable access to the Internet, to your own private BT Global Services multiprotocol label switching (MPLS) network, or to a leased line. Access is provided via a satellite antenna on your customer premises. Your organisation can then operate efficiently in the most isolated locations around the world.

Get in touch with your BT Account Manager or email us to request a quote and learn more about BT Satellite IP and how you can operate efficiently anywhere.

“The customised network solution that BT provides Barclays Africa gives us, and our customers, a number of benefits. Firstly, we are able to deliver realtime banking to customers in remote parts of Africa through ATM channels. Secondly, we are able to avoid reliance on terrestrial networks, which can be unreliable and expensive. Thirdly, we are able to deliver a number of new services to our remote sites because of the prioritisation capability the satellite infrastructure gives us.”

– Ken Fergus, chief technology officer, Barclays Africa

Key benefits

Make your remote sites less isolated

BT Satellite IP can offer you a number of benefits:

  • Your organisation is no longer dependent on unreliable terrestrial networks and can operate virtually anywhere.
  • Remote sites are fully connected to your organisation’s Internet Protocol (IP) network.
  • Your employees can work quickly and effectively together regardless of location, reducing costs and boosting productivity.
  • Stronger customer relations through improved service.
  • The ability to roll out customer applications rapidly and easily, increasing competitive advantage.

Barclays Africa chose a BT satellite-based technology underpinned by an innovative iDirect platform, to provide uniform modern service delivery to its local customers. Benefits included:

  • Expected savings of more than £1 million per annum for the bank’s business units entering the African market.
  • Network operating cost reduced by £150,000 a year.
  • Annual infrastructure costs down by £200,000.
  • Estimated back office savings of more than £1 million.
  • Distance and e-learning programmes forecast to reduce staff training costs by up to £500,000 annually.

Key features

Connectivity for even the remotest sites

Equip your offices, manufacturing plants, mines or other locations previously at the mercy of scarce, non-existent or unreliable terrestrial networks with the same capabilities and applications enjoyed at your organisation’s head office. BT Satellite IP can deliver:

  • Varied connectivity options: connecting to the Internet or your private network according to your needs helps minimise cost or maximise security.
  • High availability: designed to exceed 99.85 per cent, availability is higher than many terrestrial networks, boosting your efficiency and minimising downtime.
  • Flexibility: a choice of service peak speeds, committed information rate (CIR) and bandwidth options helps optimise service and avoid unnecessary expenditure.
  • Remote management: BT can accomplish changes in service speeds and CIR without costly and time-consuming intervention at remote sites.
  • Support for voice over IP (VoIP): our optional CIR helps support VoIP and other priority applications.
  • High resilience: working in parallel with terrestrial connections where required provides diversity routing when you need high availability.

Get in touch with your BT Account Manager or email us to request a quote and learn more about BT Satellite IP and how you can operate efficiently anywhere.

Detailed description

High resilience and full remote management

The BT Satellite IP service is provided from BT-owned iDirect hubs located at carrier-class earth station facilities. These offer you high levels of resilience against power failure and are manned 24 hours a day with expert assistance on call. In the event of faults, we also provide customer support through an English-language BT helpdesk at the UK hub.

The service is hubbed at BT Madley Communications Centre in the UK and provides coverage of Eastern Europe, the Middle East and Africa (EMEA).

To connect to this carrier-class earth station, we supply customer premises equipment (CPE) for use at your site. BT will install a 2.4 metre antenna which needs a clear view of the satellite, unobstructed by trees or tall buildings. The antenna is connected via cables (maximum standard length 75m) to an indoor unit. You will need a mains power supply adjacent to the indoor unit, though not at the antenna location.

The indoor unit has the functionality of a router and provides IP connectivity over the satellite back to the hub, from where you can connect to the internet or to a customer-dedicated backhaul such as a leased line or to MPLS.

Get in touch with your BT Account Manager or email us to request a quote and learn more about BT Satellite IP and how you can operate efficiently anywhere.

Technical specifications

Meet the varied needs of your remote sites

Our Satellite IP coverage areas extend across Africa, the Middle East and Europe. BT can provide internet protocol (IP) access and service to remote sites in most countries within these coverage areas. Other solutions are available for sites outside these areas.

Service speeds

BT Satellite IP offers:

  • 256, 512, 1024 or 2048 kbps outbound peak speed from hub to your site.
  • 64, 128, 256 or 512 kbps inbound peak speed from your site to hub – options independent of outbound speed.
  • 20:1 outbound, 20:1 inbound contention ratio. (i.e. ratio of the peak terminal speed to the total usable bit rate over the satellite divided by the number of terminals.)
  • Lower contention as required achieved through higher peak speeds, or optional committed information rate (CIR), or by allocating a dedicated pool of capacity shared only by the client’s terminals, giving complete control of quality of service.
  • A default minimum inbound CIR of 1kbps to minimise latency.

Customer interface

  • 10/100baseT RJ45 Ethernet interface is provided at the rear of the indoor unit

IP addressing

A range of IP addressing options are available to accommodate your specific requirements:

  • One public IP address as standard with dynamic host configuration protocol (DHCP) and network address translation (NAT) providing connectivity for up to 10 PCs connected via an Ethernet switch.
  • Alternatively the DHCP and NAT can be disabled to connect via a customer router to a local area network (LAN).

Use of Virtual Private Networks (VPNs) using protocols such as IPSec is supported. Note however that use of IPSec will mean traffic cannot be accelerated by the satellite network, normally resulting in lower client throughput speeds. However BT’s gateway-vpn product can be combined with this product to provide fully end-to-end accelerated VPN tunnels over satellite with WAN compression, while maintaining a high level of customer security.

Service options

We offer you options to match your specific network requirements:

  • Dedicated backhaul: If you prefer not to connect via the Internet you can choose instead to interface to a dedicated backhaul such as an MPLS circuit or a leased line.
  • Quality of Service Options: A wide range of options for committed information rate (CIR) can be configured to match your requirements to assure minimised response times, guaranteed application throughputs, reliable Voice over IP (VoIP) etc.
  • IP Addressing: A range of IP addressing options are available to accommodate your specific needs.

Get in touch with your BT Account Manager or email us to request a quote and learn more about BT Satellite IP and how you can operate efficiently anywhere.

Who should buy

If you’re off the beaten track, we can help

BT Satellite IP can benefit multinational companies, government agencies, non-governmental organisations (NGOs), charities and any organisation with operations across the Middle East, Europe and Africa, where reliable terrestrial communications may not be available.

Get in touch with your BT Account Manager or email us to request a quote and learn more about BT Satellite IP and how you can operate efficiently anywhere.

Why BT

We go to places others can’t

BT has more than 40 years experience in the global satellite communications business. We have a track record of delivering networks for organisations and governments in remote and challenging locations, with recent experience providing satellite services in more than 100 countries.

Get in touch with your BT Account Manager or email us to request a quote and learn more about BT Satellite IP and how you can operate efficiently anywhere.