- Products & Solutions
- Access choices
- Application performance management
- Dedicated Services
- Internet services
- IP address management
- Managed network services
- Virtual Private Network Services
- Network services solutions
- Business technology services
- CRM professional services
- IT professional services
- Unified communications professional services
- Managed security services
- Security Consulting
- Security Intelligence
- Security solutions
- Cloud contact centres
- Contact recording and analytics
- Inbound services
- Onsite contact centres
- Self-service and queue-management platforms
- CRM solutions
- Why BT
Our position and recognition in published analyst reports.
We believe in the power of communication to make a better world
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Our company overview: how we're bringing it all together around the world
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Join us to explore fresh ideas
Explore and debate the big issues with us as we bring together the latest insight on the hottest IT trends.
From press releases to local news
Great thinking from across the company
Our range of showcases offers you an online or face-to-face insight into our portfolio and its capabilities.
- Let's Talk
- My Account
BT Advise professional services help Comune di Milano reinforce network resilience and security
Preparation is the best defence
As more than 140 participating countries exhibit at Expo Milan 2015, the city’s expecting to greet over 20 million guests. But Guido Albertini, chief information officer at Milan City Council (Comune di Milano), is expecting some unwelcome visitors too. Why? Because international shows inevitably attract those bent on wreaking havoc in the networks that support them.
As well as taking advice on building resilient systems to cater for unplanned incidents, Guido sought those who can virtually read the minds of hackers and cyber-criminals. He found them in the BT Advise professional services organisation, whose consultants are regularly called upon to share their hard-won major event expertise.
The value the BT Advise security consultants brought was very useful. They fight every day against shadowy underground hacker communities. That brings deep intelligence and understanding.”
- Guido Albertini, Chief Information Officer, Comune di Milano
- Expo Milan 2015 is set to attract over 20 million visitors
- Need to assess additional demands on the city’s IT infrastructure
- Projects focused on resilience and security
- All-new disaster recovery site with more than 100 virtual servers, hosted at a BT data centre
- Security project covered applications, network hardware and software, people, procedures and policies
No substitute for experience
BT offers a wealth of professional services for your networked IT. When Milan was selected to host Expo 2015 Comune di Milano recognised BT was ideally placed to help with independent advice. BT had the required breadth and depth of knowledge and vast event experience from running the London 2012 Olympic and Paralympic Games network.
Combatting the threat of cyber attack
Cyber attacks today are mostly sophisticated, multi-faceted and highly targeted. And hackers are particularly attracted to events with global appeal. In preparing to host Expo Milan 2015 Comune di Milano engaged BT to establish a first line of defence against cyber attack.
Not content with simply evaluating its network Comune di Milano went a stage further by inviting BT to hack and probe its network for vulnerabilities. This ethical hacking helped pinpoint vulnerabilities and enabled the council to fully visualise business impact.
New data centre boosts resilience
BT Advise professional services consultants worked closely with the Comune di Milano IT team to specify requirements and map out the architecture for an all-new disaster recovery site, hosted at a BT data centre. This replicates the council’s primary data centre with more than 100 virtual servers.
View the full case study on SlideShare