Analyst reports

IDC MarketScape reports for unified communications and cloud video

BT named a leader in IDC MarketScape reports on UCaaS and cloud video

Noting BT Global Services’ strategy, capabilities and track record, IDC highlights the strong presence of BT’s global unified communications (UC) solutions, as well as its cloud services capabilities.

Specifically, the IDC MarketScapes highlighted BT’s strengths in the following key areas:

Global UCaaS*

  • BT has a broad portfolio of services that complement its UCaaS offerings, including network services, SIP Trunking and voice solutions, and security, hosting, and managed services. BT also offers a range of UCaaS solutions including One Cloud Cisco and One Cloud Microsoft — both of which are available globally to multinational corporations (MNCs) and large enterprises. BT’s commitment to a multivendor UC strategy is a key differentiator.
  • BT's UC portfolio is supported globally by BT Advise, BT Global Services’ advanced professional services team. BT Advise delivers public, private, and hybrid cloud deployments and ensures the UCaaS solutions operate end to end and meet customer requirements.
  • BT is a strong Cisco partner and one of a few global CSPs that have Cisco Master UC certification. BT supports a range of Cisco solutions including HCS, Unified Contact Center Enterprise, WebEx, and Collaboration Meeting Rooms.
  • A key differentiator for BT Global Services is the introduction of global, flat-rate pricing for UCaaS across all geographies and a no term commitment contract.

Western Europe Cloud Video

  • Due to the magnitude of BT's global network and presence in terms of sales and services offices, its cloud video services are available from many service hubs located in Europe, the Americas and Asia. As a result, MNCs can rely on BT as a single service provider for global video deployments with local services support.
  • BT's video suite of services is classed as comprehensive with regard to deployment options, level of managed services, features and pricing. The provider's services expertise of video/UC solutions from Cisco, Polycom, Acano, and Microsoft is profound. BT's strategic focus is on business transformation, with cloud as a key driver of change. This is clearly reflected in its Cloud of Clouds vision and combined One Cloud Video, Cisco and Microsoft UC proposition.

So whether it’s voice, IM and presence, video or desktop sharing we have a cloud solution for it. These reports underline our capabilities in the portfolio areas that are under our Cloud of Clouds strategy– particularly around collaboration - and reinforce our role as the Cloud Services Integrator of choice.

Read excerpts of the IDC MarketScape:Worldwide Unified Communications-as-a-Service (UCaaS) and the Western Europe Video Cloud Services 2015 Vendor Assessments.

SOURCES: IDC MarketScape: Western Europe Video Cloud Services for MNCs 2015-2016 Vendor Assessment, by Melissa Fremeijer, December, 2015, IDC #EMEA40766115

IDC MarketScape: Worldwide UCaaS Service Provider 2015 Vendor Assessment, by Amy Lindt, December 2015, IDC #US40612315

*IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

Noting BT Global Services’ strategy, capabilities and track record, IDC highlights the strong presence of BT’s global unified communications (UC) solutions, as well as its cloud services capabilities.

Specifically, the IDC MarketScapes highlighted BT’s strengths in the following key areas:

Global UCaaS*

  • BT has a broad portfolio of services that complement its UCaaS offerings, including network services, SIP Trunking and voice solutions, and security, hosting, and managed services. BT also offers a range of UCaaS solutions including One Cloud Cisco and One Cloud Microsoft — both of which are available globally to multinational corporations (MNCs) and large enterprises. BT’s commitment to a multivendor UC strategy is a key differentiator.
  • BT's UC portfolio is supported globally by BT Advise, BT Global Services’ advanced professional services team. BT Advise delivers public, private, and hybrid cloud deployments and ensures the UCaaS solutions operate end to end and meet customer requirements.
  • BT is a strong Cisco partner and one of a few global CSPs that have Cisco Master UC certification. BT supports a range of Cisco solutions including HCS, Unified Contact Center Enterprise, WebEx, and Collaboration Meeting Rooms.
  • A key differentiator for BT Global Services is the introduction of global, flat-rate pricing for UCaaS across all geographies and a no term commitment contract.

Western Europe Cloud Video

  • Due to the magnitude of BT's global network and presence in terms of sales and services offices, its cloud video services are available from many service hubs located in Europe, the Americas and Asia. As a result, MNCs can rely on BT as a single service provider for global video deployments with local services support.
  • BT's video suite of services is classed as comprehensive with regard to deployment options, level of managed services, features and pricing. The provider's services expertise of video/UC solutions from Cisco, Polycom, Acano, and Microsoft is profound. BT's strategic focus is on business transformation, with cloud as a key driver of change. This is clearly reflected in its Cloud of Clouds vision and combined One Cloud Video, Cisco and Microsoft UC proposition.

So whether it’s voice, IM and presence, video or desktop sharing we have a cloud solution for it. These reports underline our capabilities in the portfolio areas that are under our Cloud of Clouds strategy– particularly around collaboration - and reinforce our role as the Cloud Services Integrator of choice.

Read excerpts of the IDC MarketScape:Worldwide Unified Communications-as-a-Service (UCaaS) and the Western Europe Video Cloud Services 2015 Vendor Assessments.

SOURCES: IDC MarketScape: Western Europe Video Cloud Services for MNCs 2015-2016 Vendor Assessment, by Melissa Fremeijer, December, 2015, IDC #EMEA40766115

IDC MarketScape: Worldwide UCaaS Service Provider 2015 Vendor Assessment, by Amy Lindt, December 2015, IDC #US40612315

*IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.