Framework Agreement Service Description (for Government Framework Contracts)
>> Framework Agreement Service Description
A set of service specific terms and conditions under which BT will trade with you (the Customer) for the Services described in the Framework Agreement Order Form or Framework Agreement Contract Amendment Form. All Government Framework Contracts will also be subject to the relevant Framework Agreement terms and conditions.
You will be required to provide a valid signature for any Contracts you enter into with BT (including Contract Amendments). For Contracts this signature must be provided within the Order Form, for Contract Amendments this signature must be provided within the Contract Amendment Form (CAF). It is this signature that will notify BT that you (the Customer) apply for the services and agree to the Conditions and Service Schedule (and Framework Agreement Service Description for Government Framework Contracts/Contract Amendments). The Order Form and CAF are separate documents (not available on this web site) that will be completed by your BT Account Manager. Please contact your BT Account Manager if you would like to discuss any of the terms and conditions in more detail.