- Products & services
- Business exchange lines
- Calls packages
- Lines packages
- Value Add analytics
- Cloud contact centres
- Contact recording and analytics
- Inbound services
- Onsite contact centres
- Self-service and queue-management platforms
- Field force automation
- Flexible working services
- Managed mobility services
- Mobile network services
- Secure remote access
- Access choices
- Application performance management
- Dedicated Services
- Internet services
- IP address management
- Virtual Private Network Services
- Identity and Access Management
- Managed security services
- Security Intelligence
- Air logistics
- Asset tracking
- End-to-end visibility
- Inventory management
Unified communication and collaboration (UCC) solutions to transform the way you work with colleagues, suppliers and customers around the world
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Help my organisation grow with a network at the heart of my operations
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Helping connect your business and technology through communications-centric professional services.
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Get expert advice to help your organisation become more sustainable
- Why BT
We believe in the power of communication to make a better world
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Our company overview: how we're bringing it all together around the world
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Join us to explore fresh ideas
Visit one of our Showcases and see how we are bringing the Art of Connecting to life with interactive technology demonstrations.
From press releases to local news
Great thinking from across the company
- Let's Talk
- My Account
BT Expedite brings together all our extensive retail experience and expertise under one roof. We combine web, store, supply chain, systems and technology to help you get on with your job building relationships with your customers. In a dynamic and ever-changing retail sector, we’ll help you give your customers the choice, service and brand experience they expect, in every channel every time.
Our services cover seven key areas vital for the modern retailer:
- Multichannel: offer one seamless customer experience from high street to website, catalogue to contact centre.
- Store and Point of Sale: bring the best of the web in-store to empower your staff and exceed customer expectations.
- Supply Chain: integrate the different parts of your supply chain and manage inventory across multiple channels.
- Managed Services: ensure that your in-store applications are always available, with our proactive monitoring to help identify and fix problems before they impact your business.
- eCommerce: get a professional, integrated and attractive transactional website that stands out in a cut-throat market.
- CRM: get a 360° view of the customer across all sales channels, and gain better return from your marketing budget.
- Learning: Our BT Learn Diverse division focuses solely on staff training. Nurture your existing talent and cut staff turnover by up to 50 per cent.