- Home
- Products & services
Products & services
View our range of product and services, and learn how they can help you meet your communication needs.
Calls & lines services - BT One
For valuable discounts when you commit to minimum usage levels.
IT services - BT Compute
Powerful services that can save you money while strengthening your capabilities.
Network services - BT Connect
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Security & risk management – BT Assure
Robust products to build a sustainable business with added security and resilience.
CRM – BT Contact
Complete contact management solutions for organisations aspiring to world class customer service
Mobility services
Powerful mobility services to improve productivity and enable better customer service.
Professional services - BT Advise
Effective services to help you improve the operational efficiency of your organisation.
Unified communications - BT One
Collaborate more efficiently with employees, suppliers, customers and business partners
- Solutions
Solutions
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Enable me to mobilise my people processes and applications
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Help me make my organisation more sustainable through greater efficiency
Get expert advice to help your organisation become more sustainable
Help me unify my communications so I can operate more efficiently
Save money and boost your efficiency by simplifying your operations
Improve my customer relationships and make me more efficient
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Improve my supply chain efficiency
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Give me intelligent network solutions and keep my organisation connected
Help my organisation grow with a network at the heart of my operations
Help me understand the threats to my network and secure my organisation
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Help my organisation succeed with adaptable networked IT services
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Improve my organisation with expert professional services from BT
Expert help from BT to tailor a solution that fits your requirements
- Industries
Industries
We understand how many vertical industries work. We have the knowledge and assets that help them work better. Learn how we can help you.
- Why BT
Why BT
All you need, from one partner, to connect you for a better future. Explore what we can do for you.
About us
What we can do for you and the resources to do it
Awards
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Careers
Explore the opportunities for talent available at BT
Case studies
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Contact us
Talk to us, we're waiting to hear how we can help you
Events
Where the exchange of fresh ideas and information gets up close and personal
My Account, your online window to BT
See how you can manage your services online with My Account
Our commitment to sustainable business operations
How we are helping customers become more sustainable though network-enabled ICT
Our commitment to the community
How we are making a better future for people, enterprises and the environment
Our range of services
Whatever your communications needs, we’re sure we have the products and services to meet them
Our virtual showcase
Explore our demonstrations and see how we can help you meet your communication needs
Partnerships
Joining our strengths with partners helps give you the very best across the globe
The world where we work
Operating globally, delivering locally
- Viewpoint
Viewpoint
News, views and informed opinion on trends and issues around the globe. Join in the discussion with us.
Insights & Ideas
Explore the big issues with us as we bring on the latest insight on the hottest topics around the globe
News
From the latest BT press releases to the local news in your region, learn more here.
Let's Talk
Follow us on all the leading social networks. Keep up with the latest news and views, and join the conversation
- My Account
IT Managed Service Framework for Scottish Government
Reducing costs, improving service delivery and increasing effectiveness: real challenges we all face
Reducing costs, improving service delivery and increasing effectiveness: real challenges we all face
As one of the UK’s largest suppliers of networked ICT solutions to government, BT is well-placed to help.
BT people and services help Scottish public sector organisations to deliver the managed services and business solutions they need. Our value for money, award winning services help organisations to improve their service delivery and reduce costs. Proven capability against all the managed service categories described in the ITMS framework means we can help you too.
Managed service capability wheel
Our Operational Efficiency portfolio is specifically designed to reduce the costs and complexities of operating IT systems. By rationalising its Managed Service estate, the London Borough of Waltham Forest immediately saved £450,000 while also saving £250,000 every year.
Our portfolio of customer management and contact centre solutions helps organisations route enquiries to the right experts and improve contact-handling efficiency. Ninety-seven percent of the enquiries Liverpool City Council receives are now dealt with at the first point of contact. BT’s portfolio of customer management and contact centre solutions helps organisations route enquiries to the right experts and improve contact-handling efficiency. Ninety-seven percent of the enquiries Liverpool City Council receives are now dealt with at the first point of contact
BT’s agility and mobility portfolio makes it easy for organisations to develop and deliver a flexible working strategy. In Suffolk, the introduction of flexible working has reduced accommodation costs by £600,000 per annum.
How do you want to work with us?
How do you want to work with us?
Click here to see enlarged diagram
We’re ready to engage with you in the way that suits you best; either as a supplier, delivering specific managed services; in collaboration, trialling innovative deliveries; or as a strategic partner - transforming complex operations, improving public services and delivering enduring business savings.
Let’s start talking
Our experience shows that the earlier we start talking, the more value we can bring. Even before you start the mini-competition process, BT is committed to working with you. The scope of services and requirements can be clarified early on and potential commercial models explored - all of which drives value for money and shortens procurement lead times.
Our Framework Manager will allocate resources from our Consultancy, Solution Architecture or Business Analysis professional communities to work with you. Our team will have detailed domain knowledge of the Scottish public sector and will be able to provide advice and guidance on such topics as shared service opportunities. We can run Benefits Management, Enterprise Architecture and Requirements Capture Workshops to assist you to develop and refine your requirements.
After you select BT as your service provider through mini competition, the team will continue to work with you to deliver the service, and then monitor and report on the service/cost improvements initiatives and the benefits achieved.
Start now
To find out more about how you can work with BT to meet your challenges, please contact our dedicated Framework Manager Mark Hawes on Tel: 0131 312 3888 or mark.hawes@bt.com
