- Products & Solutions
- Access choices
- Application performance management
- Dedicated Services
- Internet services
- IP address management
- Managed network services
- Virtual Private Network Services
- Network services solutions
- Business technology services
- CRM professional services
- IT professional services
- Mobility professional services
- Network professional services
- Unified communications professional services
- Conferencing and collaboration
- Hosted UC services
- IP telephony
- Voice Virtual Private Network
- Unified communications solutions
- Managed security services
- Security Consulting
- Security Intelligence
- Security solutions
- Field force automation
- Flexible working services
- Managed mobility services
- Mobile network services
- Secure remote access
- Telecom expense management
- Mobility solutions
- Why BT
Explore how our customers are achieving their digital possible.
We believe in the power of communication to make a better world.
We are proud that our work is recognised time and again by customers, analysts and professional organisations.
Our company overview: how we're bringing it all together around the world.
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Join us to explore fresh ideas.
Innovation is at the heart of BT’s business.
Explore and debate the big issues with us as we bring together the latest insight on the hottest IT trends.
From press releases to local news.
Our role as the Cloud Services Integrator.
Our range of showcases offers you an online or face-to-face insight into our portfolio and its capabilities.
Who we work with around the world.
Overview of our portfolio of products and services.
How our portfolio and investments in our people, processes and technology deliver a great customer experience.
Meet Luis Alvarez, CEO, Global Services and the rest of his leadership team.
BT’s position and recognition in published analyst reports.
- Let's Talk
- My Account
Dixons Carphone digital workforce is empowered by BT Connect Optimisation with InfoVista technology
Christmas comes early with in-store apps
Imagine innovative apps on an in-store wireless tablet. They smoothly guide the sales journey, offer persuasive proof points and find deals to match customers’ exact needs. Now suppose that setup needs more bandwidth than is available to many stores and there’s no time for a network upgrade.
That was the problem facing Dixons Carphone Group (DCG) with its Pin Point initiative. The answer was found in BT Connect Optimisation. Using InfoVista technology, the solution prioritised Pin Point traffic, which meant the app was up in time for Christmas. Able to sell more during that peak period, DCG also made significant savings.
Dixons Carphone in-store innovation transforms customer experience
BT Connect Optimisation using InfoVista technology saved us around £1.5 million in network upgrade costs, while the performance of Pin Point was optimised in time for the Christmas peak.”
- Qasim Ali, Director of Group IT Services, Dixons Carphone Group
- Pin Point launch potentially jeopardised by ADSL bandwidth limitations
- BT Connect Optimisation with InfoVista technology offered the solution
- 100 stores upgraded in five weeks, in time for Christmas trading
- £1.5 million saved in avoided upgrade costs
- Dixons Carphone saw a 40 per cent increase in sales conversions
Existing network speeds accelerated
What’s the point of paying for an expensive upgrade when there are other, faster ways to speed up your network? BT Connect Optimisation has the InfoVista intelligence to make the most of thin pipes.
Combination of services from one stop shop
It’s not just the reach to provide network services anywhere in the UK, it’s also the ability to bring the right products and services to bear on complex retail opportunities.
Hosted data centres confer flexibility
Retail managers rarely want the hassle of managing ever-growing computing estates, especially when they’re running bread-and-butter infrastructure apps like telephony services. That’s where hosted, cloud-based services come to the fore.
Flawless project management
When you’re up against it with project timescales and the deadline looks – and probably is – immovable, you need the strength of an expert professional services team at your side. For Dixons Carphone it was the need to install BT Connect Optimisation at 100 stores in just weeks. For you it might be different. Try BT Advise whatever the issue.
Wireless services throughout stores
The Dixons Carphone Pin Point in-store app runs on wireless-enabled tablets. BT understands the issues associated with offering ubiquitous high-speed Wi-Fi in crowded places like stores and shopping malls.
View the full case study on SlideShare