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BT Global Services helps Skis Rossignol transform its business model
Watch this four-minute video to see how networked IT services and desktop support from BT has enabled Skis Rossignol to increase focus on its core business
Skis Rossignol speeds its IT infrastructure with BT Global Services
For skiers around the world the Rossignol brand is synonymous with performance and quality. Featuring Sauveur Incorvaia, CIO at Skis Rossignol, this video explains what it was that made BT a perfect match as an IT and network transformation partner.
Skis Rossignol is one of the world’s premier manufacturers of winter sports equipment. Headquartered near Moirans in south east France, it also has manufacturing plants and offices in Europe and the United States as well as two data centres. The company employs over 1,100 people across 20 sites worldwide.
Business has grown organically and via acquisition, with leading brands such as Dynastar, Lange, and Look added to the Skis Rossignol family in recent years, resulting in a fragmented IT infrastructure. In addition, changes such as growth in the rental ski market and the popularity of snowboarding have caused the company to continually modify its business processes to meet new competitive realities.
“Three years ago we were seven separate businesses,” explains Sauveur Incorvaia, CIO at Skis Rossignol. “We had to evolve our organisational and technical models to consolidate and rationalise operations.” The IT environment had to transform to an agile on demand model using a simplified infrastructure, which could be flexed in tune with business needs and would demand less management effort to administer.
Skis Rossignol adopted an outsourced model and looked to BT to provide a complete managed service encompassing hosting and desktop services on a company-wide basis. BT Global Services has worked with Skis Rossignol to migrate over 750 Microsoft desktops across to the new thin-client architecture, while consolidating 85 application servers into a single BT data centre.
More recently BT has introduced a dedicated global helpdesk, which presents a cohesive service model across the group, complemented by BT people on the ground in France providing local response when needed.
Today the new infrastructure is working well and attention is turning to other projects at factories in Italy and Spain, while supporting the company’s distribution partners in the United States and Canada, and assisting with disaster recovery planning.
Skis Rossignol is now reaping the rewards of the IT transformation. “Simplification frees up time for Rossignol and its partners to focus on delivering real value to the business,” says Sauveur Incorvaia. “We spend less time worrying about the future because we know the infrastructure is adaptable enough to move with the market.”
One of the highlights for Skis Rossignol has been the relationship with BT Global Services. Sauveur Incorvaia sums up: “BT understands our business and has a global platform that they have proved can be adapted match our changing technical and organisational strategies, and meets our specific needs.”
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